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Robert H. Waterman, Jr., is the coauthor (With Tom Peters) of In Search of Excellence and author of The Renewal Factor, Adhocracy: The Power to Change, and What America Does Right. For much of his career, he worked at McKinsey & Company on the West Coast, in Japan, in Australia, and in Europe. He left McKinsey as a senior director in 1985 to form the Waterman Group, Inc. Besides research and writing, Waterman serves on the boards of the World Wildlife Fund, Scleroderma Research Foundation, US Ski Team, the ASK Group, Boise Cascade, the AES Corporation, and McKesson. When not disguised as a businessman, Bob Waterman paints and sells watercolors and oils.

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In Search of Quality Series
The Series, hosted by In Search of Excellence co-author Robert H. Waterman, Jr., contains 2 volumes focused on quality through people, and quality through systems. Learn about emplowement, Six Sigma, Leadership and more. 
The Series, hosted by In Search of Excellence co-author Robert H. Waterman, Jr., contains 2 volumes focused on quality. In Volume 1 Quality Through People you’ll visit the Wallace corporation to learn how they improved quality and customer service. In Volume 2 Quality Through Systems you’ll learn ho... read more
DVD style course with completion certificate only
In Search of Quality Volume 1: Quality Through People
Go on location to Wallace corporation and see how they improved quality, customer service and won the Malcolm Baldrige Award.  Learn about empowerment, customer service and leadership. 
Quality through People looks at the important role that the employees of the Wallace Company, a Malcolm Baldrige Award Winner, played in stimulating a quality-based corporate turnaround. Wallace changed from a rigid hierarchical organization into a model of teamwork and personal empowerment. Discove... read more
In Search of Quality Volume 2: Quality Through Systems
Learn how Motorola developed its quality program and set the initial standard of Six Sigma. See quality leadership and team processes in action.
Quality through Systems looks at Motorola, a Malcolm Baldrige Award Winner. Motorola’s most ambitious renewal strategy to date: total customer satisfaction through improved quality. The company’s five-year goal, Six Sigma, translates into reduced cycle time and near-zero defect quality - 99.9998% pe... read more
What America Does Right Series
Robert Waterman, best known for his work with Tom Peters as the co-author of In Search of Excellence shows how to achieve management excellence in this profile of Merck, AES, Sun Microsystems, and Raychem. 
What America Does Right features Robert Waterman, best known for his work with Tom Peters as the co-author of In Search of Excellence. Bob Waterman has brought to us some of the top companies to discuss the value of strategy - management and organizational. This video series takes an in-depth look a... read more
What America Does Right Vol. 1
"Management Turned Upside Down" is Part 1 of this series that demonstrates new strategies in management with case studies.
In this program, In Search of Excellence co-author, Bob Waterman will show you how Sun Microsystems, Raychem and The Career Action Center in Palo Alto, California are succeeding at building work forces of tomorrow by helping their employees become more flexible today. The stories will focus on new s... read more
DVD style course with completion certificate only
What America Does Right Vol. 2 - Organization is Strategic
"Organization is Strategic" is Part 2 in this series by Robert Waterman, Jr. and takes a new approach to organizatinal arrangements.  Go on location and see how Merck and AES thrive through innovation and empowerment. 
The two case studies highlighted in this volume show a number of cutting-edge innovations and specific strategic strengths.  At AES, you will see how a rapidly growing young company has achieved success with a management philosophy based on a very strong system of values.  AES is a model learning or... read more
DVD style course with completion certificate only