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Customer Service Videos and DVDs

Total number of products found: 125 (Page 7 of 7)

  • Who Sold You This Then?

    Who Sold You This Then?

    Narration by John Cleese
    To give service staff an appreciation of the skills required to satisfy customers and represent the business in a professional light.

  • Winning Customer Loyalty... Eliminate Customer Turnoffs

    Winning Customer Loyalty... Eliminate Customer Turnoffs

    Paul Timm

    Paul Timm looks at what really alienates your customers and shows you how to overcome poor service, eliminate customer turnoffs to build customers for life. Learn the three categories of customer turnoffs. Avoid angry customers in advance.

  • Winning Customer Loyalty... Exceed Customer Expectations

    Winning Customer Loyalty... Exceed Customer Expectations

    Paul Timm

    Winning Customer Loyalty Library This program shows you how to really exceed the expectations of your customers and gain their loyalty. Gain customer loyalty and grow your business through word of mouth advertising.

  • Winning Telephone Tips

    Winning Telephone Tips

    The 30 action tips in this program can be put to use immediately and is perfect for everyone in your organization to improve telephone skills and workplace efficiency - anyone from the mail room to the office of the president will benefit.

  • You’ve Gotta Be Kidding Me

    You’ve Gotta Be Kidding Me

    James Burke

    The You've Gotta Be Kidding Me training program features the nine time-tested rules of great customer service. Follow them and you, and your business, will succeed. Ignore them at your peril.

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