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Results: 1 - 12 of 118

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A Kick in the Attitude with Sam Glenn
Part of the Sam Glenn Series Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this award winning, funny and inspirational video.
Part of the Sam Glenn DVD Series Let’s face it, we can all benefit from a positive attitude. In fact, we can all use a good “Kick In The Attitude” now and then. But how do you do it? Well, Sam Glenn has the answer – and you’ll laugh as you learn in this humorous and motivational video. We cannot con... read more
DVD style course with completion certificate only
Adventures in Sales, Service, and Self-Esteem
Motivate and inspire your employees to higher levels of sales and service. You'll be entertained with animation, music and effects as you learn six key lessons.  Bonus material on angry customers.
Do you need to motivate and inspire your employees to higher levels of sales and service? Are you looking for good ideas to make your customers happier? Are you looking for a way to deal with angry customers?If you are, then you need Adventures in Sales, Service and Self-Esteem. You’ll be entertaine... read more
DVD style course with completion certificate only
America3: The Power to Create
Put the formula that won America’s Cup, yachting’s most coveted prize, to work in your organization. Learn about the power of teamwork, technology, and talent.
Put the formula that won America's Cup, yachting's most coveted prize, to work in your organization. The crew of America 3 won the America's Cup by overcoming obstacles and focusing on teamwork, technology, and talent. You can learn how this unique combination of organizational skills led to victory... read more
DVD style course with completion certificate only
Another Meeting?
Watch how a meeting that starts with mundane information can be transformed. This over-the-top video will motivate everyone to have better meetings – and you’ll laugh, too!
Tired of meetings that are unnecessary, aimless and lack productivity? Well thankfully here is a meeting opener that will help make your meetings shorter, more focused, more productive, and fun! In this meeting opener you will see how a meeting that starts with mundane information and tasks complete... read more
DVD style course with completion certificate only
Beyond Words: Customer Service and Sales Series
Are you ready to take your organization to the next level of sales and customer service? Learn to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication.
Are you ready to take your organization to the next level of sales and customer service? In this 2-part video series, you will learn how to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication. This can be achieved by understa... read more
Featured Programs DVD style course with completion certificate only
The Big Finish - Closing The Sale
Fern Bratten uses humor and personal stories to teach sales skills. In this third program in her 3-part series, she gives lessons for closing the sale.
There is no doubt that the hardest job that a sales professional has is overcoming objections and closing the sale. In this program, Fern Bratten uses humor, great examples, and concrete tools to close the sale. Fern opens with a motivational message about the customer - and how we should be gratefu... read more
DVD style course with completion certificate only
Business Excellence Training DVD Combo Package
Save $1,960 over the individual DVD prices with The Business Excellence Combo Package.  You get five best-selling DVDs on excellence for $995!
See Excellence in action and gain insights from Tom Peters, Shawn Achor, and Bob Waterman.   Save $1,960 over the individual DVD prices with The Business Excellence Combo Package.  You get five best-selling DVDs on excellence for $995! Includes these top-selling Business Excellence training programs... read more
Change and Innovation Training DVD Combo Package
Save $1,283 over the individual DVD prices when you purchase The Change and Innovation Combo. Get six best selling DVDs on change and innovation for $995.
Learn the skills to manage change and succeed through innovation with this DVD combo package as you learn from thought leaders like Tom Peters, Jennifer James, John Kotter, and Sam Glenn.  Save $1,283 over the individual DVD prices when you purchase The Change and Innovation Combo. Get six best sell... read more
Change Can Be Good starring The Stapler Guy
In this meeting video, you will meet the "The Stapler Guy" who despite his nightmare about the introduction of a new stapler learns that change can be good! But you may have to give it a try first!
How well does your organization accept change? While many people and organizations resist change, the most successful companies embrace it. So how do you introduce change? Try using our new video, Change Can Be Good starring The Stapler Guy. In this meeting video, you will meet the "The Stapler Guy"... read more
DVD style course with completion certificate only
The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership
Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.
Great customer service comes from great people, but how do you hire, train, and retain the best people? More importantly, how do you get everyone to deliver the best service possible? In this program, Tom Peters will show you how great service happens. You will learn how The Container Store has deve... read more
DVD style course with completion certificate only
Creating a People-Centered Organization
As Sam says, "The only differentiator with unlimited potential is the human being." Hear and see for yourself what it will take to achieve excellence a decade from now.
In Creating a People Centered Organization, Sam Tyler helps you begin to think about new ways to address many of the most difficult issues facing any organization: the human issues. As Sam says, "The only differentiator with unlimited potential is the human being." Hear and see for yourself what it ... read more
DVD style course with completion certificate only
Customer Service To The Rescue!
When Wilfred Jameson's parachute fails to open, he's in trouble. But customer service representative Henry Hawks knows just what to do, or does he? You'll hit the ground laughing as the scene unfolds – and as the tension builds.
When Wilfred Jameson's parachute fails to open, he's in trouble. But customer service representative Henry Hawks knows just what to do – at least after a funny interaction on the phone. Customer Service to the Rescue is the perfect video to celebrate and thank all your employees who deliver great cu... read more
DVD style course with completion certificate only