Uses

Customer Service - Under $200 Videos and DVDs

Total number of products found: 20 (Page 1 of 1)

The Power of Customer Service Featured
Paul Timm
The Power Of Customer Service with Dr. Paul R. Timm has really led the way. This training program provides the basics needed in any organization to help improve customer service.
50 Ways To Keep Your Customers
Paul Timm
50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.
Adventures in Sales, Service, and Self-Esteem
Peter Glen
Do you need to motivate and inspire your employees to higher levels of sales and service? If you are, then you need Adventures in Sales, Service and Self-Esteem. You’ll be entertained with animation, music and effects with author and speaker Peter Glen.
Business Chronicle Series

Learn from some of America's leading companies. Business Chronicle combines documentary case study footage with insightful commentary to guide you through the principles of excellence at work.
Communication Lab 2.0

When Email Just Isn't Enough
In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!
Customer Service: OR ELSE
Peter Glen
Watch this "call to arms" as told by an insightful and at times outrageous performer. Using examples of good and bad service, Glen shows you how to create Great Service.
El Poder de la Atencion al Cliente (Power of Customer Service)
Paul Timm
The Power Of Customer Service NOW IN SPANISH
File 102: Creating World Class Customer Service

What does Southwest Airlines, Whole Foods Market and USAA Insurance have in common? They have all achieved world-class customer service. How have they done it?
Focus on the Customer

What does outstanding customer service have to do with Scotch Brite Pads, Amish Buggies and Security Guards? Find out as you hear four stories of how 3M has met special demands from their customers.
In Search of Quality Volume 1: Quality Through People
Robert H. Waterman, Jr.
Go on location to Wallace corporation and see how they improved quality, customer service and won the Malcolm Baldrige Award.
Jordan’s Furniture: Re-imagine The Customer Experience
Tom Peters
Tom Peters believes that customer service is no longer enough. You must create great customer experiences. In this program, Peters takes us to Jordan’s Furniture and shows how great customer experiences can impact organizational success.
L.L. Bean, A Commitment to Customer Service

This once-small hunting supply business was founded with a simple philosophy based on honesty and courtesy. Today, L.L. Bean's name is synonymous with customer service. You will see how they make the customer king.
Little Big Things: Service
Tom Peters
The Little BIG Things with Tom Peters
Tom will help you and your teams organizationally attack, dismantle, and rebuild how you view the service you provide to your customers.
Spread Good Vibes
Life is good
At the company Life is good, "Spread Good Vibes" means delivering great customer service - internally and externally.
Telephone Skills at Work

Regardless of new technology the telephone is still the most used business tool in today's work place. It is also the most abused!
The Basics of Profitable Customer Service
Jeff Blackman
Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this DVD training program you'll be given the tools necessary to make your business grow and thrive.
The Container Store: Re-imagine Customer Service and Talent
Tom Peters
Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.
Winning Customer Loyalty... Eliminate Customer Turnoffs
Paul Timm
Winning Customer Loyalty Library
Winning Customer Loyalty... Exceed Customer Expectations
Paul Timm
Winning Customer Loyalty Library
Winning Telephone Tips

Hundreds of millions of telephone calls are made each and every day. Yet, the most used and often abused business tool, bar none, is the telephone.