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Customer Service - Under $200 Videos and DVDs

Total number of products found: 31 (Page 2 of 2)

  • Listening Under Pressure

    Listening Under Pressure

    The Customer Service Challenge
    The Listening Under Pressure customer service training DVD teaches you how to keep your customers happy by showing them you care.

  • Little Big Things: Service

    Little Big Things: Service

    Tom Peters

    Tom will help you and your teams organizationally attack, dismantle, and rebuild how you view the service you provide to your customers.

  • Online Customer Service

    Online Customer Service

    Helping people via the Internet might sound easy, but in fact, many customers expect more from a digital interface than they do from in-person or telephone venues.  Learn the best ways to assist customers who sign in rather than stroll in.

  • Spread Good Vibes

    Spread Good Vibes

    Life is good

    At the company Life is good, "Spread Good Vibes" means delivering great customer service - internally and externally.

  • Telephone Skills at Work

    Telephone Skills at Work

    Regardless of new technology the telephone is still the most used business tool in today's work place. Lean how to handle incoming calls, telephone etiquette, how to deal with complaints and more.

  • The Basics of Profitable Customer Service

    The Basics of Profitable Customer Service

    Jeff Blackman

    Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this DVD training program you'll be given the tools necessary to make your business grow and thrive. 

  • The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership

    The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership

    Tom Peters

    Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.

  • When the Phone Rings

    When the Phone Rings

    Telephone Skills for Better Service
    Those who answer the phones are speaking for everyone in the company. Make sure they have training.

  • Winning Customer Loyalty... Eliminate Customer Turnoffs

    Winning Customer Loyalty... Eliminate Customer Turnoffs

    Paul Timm

    Paul Timm looks at what really alienates your customers and shows you how to overcome poor service, eliminate customer turnoffs to build customers for life. Learn the three categories of customer turnoffs. Avoid angry customers in advance.

  • Winning Customer Loyalty... Exceed Customer Expectations

    Winning Customer Loyalty... Exceed Customer Expectations

    Paul Timm

    Winning Customer Loyalty Library This program shows you how to really exceed the expectations of your customers and gain their loyalty. Gain customer loyalty and grow your business through word of mouth advertising.

  • Winning Telephone Tips

    Winning Telephone Tips

    The 30 action tips in this program can be put to use immediately and is perfect for everyone in your organization to improve telephone skills and workplace efficiency - anyone from the mail room to the office of the president will benefit.

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