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An Enterprise Media Program Videos and DVDs

Total number of products found: 228 (Page 9 of 12)

  • Selling By The Numbers - The Sales Essentials Series

    Selling By The Numbers - The Sales Essentials Series

    Fern Bratten

    Fern Bratten uses humor and personal stories to teach sales skills. In this second program in her 3-part series, she provides the essentials of successful selling. Fern provides four steps to sales success: selling is as easy as 1, 2, 3, and 4!

  • Selling With Passion

    Selling With Passion

    Fern Bratten

    Fern Bratten tells the hysterical story of how she got her start as a sales professional. Learn how to bring creativity, enthusiasm and passion to the job of selling. Laugh wile you learn to engage and entertain the customer. 

  • SERVE!  Turn Customer Service into Unforgettable Customer Experiences

    SERVE! Turn Customer Service into Unforgettable Customer Experiences

    Tom Peters

    Tom Peters introduces the concept of creating excellent customer experiences as a strategic advantage in this five-minute meeting opener.

  • Service Heroes: Customer Service Turnaround

    Service Heroes: Customer Service Turnaround

    Baptist Health Care is a leader in customer satisfaction. But a decade ago, it was a different story. Learn how this healthcare organization became a leader in service and a model for employee satisfaction!

  • Service with Soul

    Service with Soul

    Tom Peters

    In this program, Tom Peters shows you five extraordinary organizations that define the cutting edge of customer service.

  • Sexual Harassment? Are You Serious?

    Sexual Harassment? Are You Serious?

    Gender Issues in the Plant and in the Office
    Program #18 of the Building A Diverse Workforce For The Global Millennium Series. You will be able to use this program as a springboard to review your organization’s policy on sexual harassment.

  • Shape of the Winner with Tom Peters

    Shape of the Winner with Tom Peters

    Tom Peters

    Tom Peters show you that today's successful winners are focused on daily improvement, customer service, constant innovation, and using technology to stay in contact with everyone from suppliers, distributors, customers, to finding new clients.

  • Six Steps to Greatness: Customer Service Agenda

    Six Steps to Greatness: Customer Service Agenda

    Go on location to Baptist Memorial Hospital and learn how they achieved their top customer service ranking!  

  • Social Investment

    Social Investment

    Shawn Achor

    Part of The Happiness Advantage training program.
    Social Investment will teach you how to use your social support to get you through stressful situations.

  • Speed is Life: Go Fast or Go Broke!

    Speed is Life: Go Fast or Go Broke!

    Tom Peters

    This Tom Peters video focuses on time-based operations and their effect on customer service and operations.

  • Spread Good Vibes

    Spread Good Vibes

    Life is good

    At the company Life is good, "Spread Good Vibes" means delivering great customer service - internally and externally.

  • Stressbusters! 10 Little Commitments To Reduce Stress

    Stressbusters! 10 Little Commitments To Reduce Stress

    Loretta Laroche

    Ha! And you thought stress didn’t have an effect on productivity. Now, Loretta Laroche can tell it all in this funny and irreverent look at stress, personalities and how to make yourself happier and more productive.

  • Succeeding in a Changing World

    Succeeding in a Changing World

    John P. Kotter

    Award-winning author and Harvard Business School professor John Kotter helps you understand change - and gives you the steps on how to succeed in a changing world.

  • Survival Skills For The Future

    Survival Skills For The Future

    Jennifer James

    In this video, Jennifer James teaches the skills that you and your organization need to succeed.

  • TALENT! How To Win The Great War For Talent

    TALENT! How To Win The Great War For Talent

    Tom Peters

    The driving force of any business is TALENT - the employees! Tom Peters shares his lessons in this area with you in this video.

  • Team Building Online Library

    Team Building Online Library

    Teams are critical to success, but how do you build a winning team? Now you can access a rich library of programs that will showcase winning teams in action and will provide instruction for team leaders and members for only $799 for 1 year of online training or 100 views, which ever comes first.

  • Teamwork Training DVD Combo Package

    Teamwork Training DVD Combo Package

    Save $1,414 over the individual DVD prices when you purchase The Team Building Training Library. Get six best selling Teambuilding DVDs for $995.

  • The 7 Habits of Highly Effective People

    The 7 Habits of Highly Effective People

    Stephen R. Covey

    The PBS presentation of Stephen Covey's best selling book "The Seven Habits of Highly Effective People".

  • The Balancing Act: Gender Issues and Career Development

    The Balancing Act: Gender Issues and Career Development

    Program #12 of the Building A Diverse Workforce For The Global Millennium Series. This program will generate great discussion on gender issues and how to balance career and family.

  • The Big Finish - Closing The Sale

    The Big Finish - Closing The Sale

    Fern Bratten

    Fern Bratten uses humor and personal stories to teach sales skills. In this third program in her 3-part series, she gives lessons for closing the sale.

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