Uses

Business Case Studies Videos and DVDs

Total number of products found: 43 (Page 1 of 3)

In Search of Excellence with Tom Peters Featured
Tom Peters
The In Search of Excellence DVD is one of the all time classic training films. Case studies from Disney, 3M, Stew Leonard’s, North American Tool & Die, and others give insights into excellence and customer service.
Life is good ...and work can be too! Featured
Life is good
Learn how to inspire employees, improve attitude, and deliver great customer service in this high-energy, motivational training program that profiles the company Life is good.
Re-imagine! Business Excellence in a Disruptive Age Featured
Tom Peters
Based on Tom Peters' latest book, this video visits seven companies that are using innovation and "out-of-the-box" thinking to excel in today's business world.
The Excellence Files Featured

To continue on from Tom Peter's "In Search of Excellence", this video will provide you and your audience with insights into business and the future with these 8 case studies.
Ellie Mae: Re-imagine Technology & the Customer
Tom Peters
The Ellie Mae story is a revolutionary example of how a company can respond to new challenges. It shows that change can work – and that it can have a lasting, positive impact.
Excellence in the Public Sector with Tom Peters
Tom Peters
Tom Peters focuses on the Public Sector in this case-study style film - uncovering the secrets of management sucess in this environment.
File 101: Building Teams for Success

Teams are critical in order for today’s excellent organizations to succeed. No one person can do it all. A well-constructed team with specific goals and guidelines is critical in today’s fast paced business environment.
File 102: Creating World Class Customer Service

What does Southwest Airlines, Whole Foods Market and USAA Insurance have in common? They have all achieved world-class customer service. How have they done it?
File 103: Developing 21st Century Leaders
Herb Kelleher
File 103 will show what it takes to lead a top company through case studies and interviews with top business leaders.
Half Full - Bring Optimism to Work
Life is good
A positive, optimistic outlook at work and in life is a critical factor in personal and professional success. No matter what happens, this sense of optimism can motivate and inspire everyone around you to higher levels of achievement and contentment.
In Search of Excellence Disney Segment
Tom Peters
At Disney World you’ll witness the hard work that goes into guiding and training a staff to understand that a commitment to quality and customer care is vital for success.
In Search of Quality Series
Robert H. Waterman, Jr.
The Series, hosted by In Search of Excellence co-author Robert H. Waterman, Jr., contains 2 volumes focused on quality through people, and quality through systems.
It’s Show Time!
Stew Leonard
It’s motivational! It’s fun to watch! It’s about customer service and attitude! It’s a best seller! It’s Showtime!
It’s So Simple

The It’s So Simple learning program takes you behind the scenes at Southwest Airlines to show how one of the most sought-after employers in the nation achieves success.
John Kotter DVD Combo Package
John P. Kotter
Save $1,240 with this DVD combo and get all four of John Kotter's training programs!
Jordan’s Furniture: Re-imagine The Customer Experience
Tom Peters
Tom Peters believes that customer service is no longer enough. You must create great customer experiences. In this program, Peters takes us to Jordan’s Furniture and shows how great customer experiences can impact organizational success.
Leadership Alliance - Short Cut
Tom Peters
A shortened version of Tom Peter’s best seller "Leadership Alliance" for your quicker meetings. All of the same case studies are included but their run-time is reduced
Leadership Alliance with Tom Peters
Tom Peters
Tom Peters once again teaches us through his focus on individual companies. In this video, he looks at leadership and some of the outstanding individuals who have excelled in it.
Leading the Nation Volume 1: Team-Based Quality
Dick Ruhe
Leading the Nation celebrates successful management in the public sector. In Team Based Quality, you will go on location to Sacramento Air Logistics Command (SALC) and see how they turned around a once demoralized organization. Watch as team building, empowerment, and communication led to positive change.
Leading The Nation Volume 2: Customer-Driven Quality
Dick Ruhe
In Customer-Driven Quality, you'll see how the Fresno office of the IRS shifted its focus to internal and external customer service in order to improve quality.