Uses

Communication: email and Social Media Issues Videos and DVDs

Total number of products found: 6 (Page 1 of 1)

Communication Counts

The cost associated with poor workplace communication is staggering. 70% of small- to mid-sized businesses claim that ineffective communication is their primary problem.
Communication Lab 2.0

When Email Just Isn't Enough
In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!
e-mail essentials

E-mail essentials is intended to help employees in public and private sector organizations think through the appropriate and inappropriate uses of this powerful communications tool.
Responsible Business Communication

Alert your employees to the legal risks of poor business correspondence and educate them on proper writing practices.
Social Media: Reduce the Risk

Sixty-nine percent of American companies do not have a formal policy regarding employee use of social networking sites, despite the devastating risks posed by employees’ online activity.
Undeliverable: E-mail Etiquette for Today’s Workplace

Help your employees master Email Customer Service; an increasing number of customers prefer email contact over telephone contact. However, many of these customers are dissatisfied with the service they receive via email.