Uses

Entry Level Customer Service Videos and DVDs

Total number of products found: 27 (Page 1 of 2)

Give ‘Em The Pickle Featured
Bob Farrell
The Give'Em The Pickle training program is one of the top selling customer service videos of all time. Hosted by Bob Farrell, you’ll learn about going the extra distance for customers.
Love Your Customers Featured
John O’Hurley
John O’Hurley's Message will be music to your ears in this humorous training package, "Love Your Customers" and "Love Your Difficult Customers!"
The Guest Featured

The Guest is a Classic customer service training program! Using humor, you will learn how to treat customers like guests in your home.
50 Ways To Keep Your Customers
Paul Timm
50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.
Beyond Customer Service - Gracious Hospitality the Biltmore Way

Your insider's guide to a guest-centric team: a team focused on the guests' experience and your organization's reputation for excellence in customer service.
Creating Positive Impressions

The Creating Positive Impressions training program looks at how people conduct themselves when greeting clients, working together, body language and how to conduct yourself when making a first impression.
Customer Service Gone Viral

It used to be when someone received bad service, they would tell a few friends... now, they tell the world.
Customer Service Starter Library

Give your customer service people the head start they deserve with the Customer Service Starter Library.
Customer Service To The Rescue!
Federico Muchnik, writer/director
When Wilfred Jameson's parachute fails to open, he's in trouble. But customer service representative Henry Hawks knows just what to do, or does he? You'll hit the ground laughing as the scene unfolds – and as the tension builds.
Customer Service Zone

Enjoyable and easy-to-use, Customer Service Zone uses a "Twilight Zone" theme to provide you with an essential resource for all organizations serving customers.
El Poder de la Atencion al Cliente (Power of Customer Service)
Paul Timm
The Power Of Customer Service NOW IN SPANISH
Giving Hygiene Feedback

Everyone tries to work out the best approach to give Sanjay feedback, with some being more effective than others. It’s wrong to be nasty, make jokes or leave unsubtle gifts for feedback.
Glad I Could Help

Real Customer Service Situations for Discussion
There’s no tougher business situation than dealing with an angry customer. Now, you can equip employees to handle those calls and confrontations without getting rattled.
In An Instant Business Training Library

The In An Instant® Business Training Library contains six individual courses that each come with a DVD, book, and reproducible post-tests.
Retail Learning Library

The Retail Learning Library is a Series that covers orientation, selling skills, customer service, recruiting, leadership, loss prevention, and harassment & discrimination.
Service Impact Series

Make a Positive Impact on Your Service Today!
Service Impact! is highly versatile, designed to be used for meeting openers, training, and more!
Telephone Skills at Work

Regardless of new technology the telephone is still the most used business tool in today's work place. It is also the most abused!
The Basics of Business Etiquette

Knowing the right things to do and say at work and in work-relad social settings can make a tremendous difference in helping you and your company reach its goals.
The Basics of Profitable Customer Service
Jeff Blackman
Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this DVD training program you'll be given the tools necessary to make your business grow and thrive.
The BEAR Essentials of Business

Paws and learn The Bear Essentials of Business!
Travel to Shelburne, Vermont and take an inside look at what makes the Vermont Teddy Bear Company one of the nation's most famous and successful companies.