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Uses

JWA Video Videos and DVDs

Total number of products found: 58 (Page 3 of 3)

  • Telephone Training DVD Set

    Telephone Training DVD Set

    Your complete guide to telephone communication! Regardless of all the new technology, the telephone is still the most used business tool in today's work place.

  • The Basics of Business Etiquette

    The Basics of Business Etiquette

    Knowing the right things to do and say at work and in work-relad social settings can make a tremendous difference in helping you and your company reach its goals.

  • The Basics of Profitable Customer Service

    The Basics of Profitable Customer Service

    Jeff Blackman

    Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this DVD training program you'll be given the tools necessary to make your business grow and thrive. 

  • The Basics to Improve Your Memory

    The Basics to Improve Your Memory

    Madelyn Burley-Allen

    A good memory is critical in any business situation. You need to remember names, dates, places, titles, quotes, times, and the list goes on and on.  The Basics to Improve Your Memory is a DVD training program designed to help you do just that.

  • The BEAR Essentials of Business

    The BEAR Essentials of Business

    Paws and learn The Bear Essentials of Business!
    Travel to Shelburne, Vermont and take an inside look at what makes the Vermont Teddy Bear Company and learn the importance of customer service and employee engagement.

  • The Keys to Effective Supervision - How to Build a High-Performance Workforce

    The Keys to Effective Supervision - How to Build a High-Performance Workforce

    Develop the critical skills you need to be a truly effective leader: communicate with clarity, make effective and timely decisions, recruit, train, motivate and retain a successful workforce!

  • The New Supervisor: Skills for Success

    The New Supervisor: Skills for Success

    This program will help you develop and improve your skills and make being a supervisor productive and enjoyable. Learn communication skills, leadership skills, decision making and more.

  • The Power of Attitude

    The Power of Attitude

    Is there really power behind a positive attitude? The Power of Attitude shows that there is, and most of what makes us positive is attributed to our own self-image.

  • The Power of Customer Service

    The Power of Customer Service

    Paul Timm

    The Power Of Customer Service with Dr. Paul R. Timm has really led the way. This training program provides the basics needed in any organization to help improve customer service.

  • The Write Stuff

    The Write Stuff

    The ability to communicate clearly and succinctly is critically important both in our business and personal lives. This is a practical how-to guide to help you become a better writer-both professionally and personally.

  • Time Management: Get the Most Out of Your Time

    Time Management: Get the Most Out of Your Time

    You don't have to rise before dawn to be effective at work. Learn to take hold of your time and your schedule. Manage your job more effectively.

  • Total JWA Video Library

    Total JWA Video Library

    A video series that will help with leadership, management, customer service, supervision, workplace issues, employees and much more.  The total library package for $5,995.00 contains every program found in the JWA Video catalog in DVD format.

  • Use the Telephone the Right Way

    Use the Telephone the Right Way

    Master today's key skills and strategies for effective telephone use. Learn how to apply 14 key call-handling skills that will boost not only your organization's credibility and bottom line, but also their own professionalism and value.

  • Winning Customer Loyalty Video Training Library

    Winning Customer Loyalty Video Training Library

    Paul Timm

    The Winning Customer Loyalty series gives step-by-step instructions in how to eliminate customer turnoffs (Volume 1) and then Exceed Customer Expectations (Volume 2).  Learn how to avoid angry customers and build lifetime relationships.  Make your customers your best salespeople.

  • Winning Customer Loyalty... Eliminate Customer Turnoffs

    Winning Customer Loyalty... Eliminate Customer Turnoffs

    Paul Timm

    Paul Timm looks at what really alienates your customers and shows you how to overcome poor service, eliminate customer turnoffs to build customers for life. Learn the three categories of customer turnoffs. Avoid angry customers in advance.

  • Winning Customer Loyalty... Exceed Customer Expectations

    Winning Customer Loyalty... Exceed Customer Expectations

    Paul Timm

    Winning Customer Loyalty Library This program shows you how to really exceed the expectations of your customers and gain their loyalty. Gain customer loyalty and grow your business through word of mouth advertising.

  • Winning Telephone Tips

    Winning Telephone Tips

    The 30 action tips in this program can be put to use immediately and is perfect for everyone in your organization to improve telephone skills and workplace efficiency - anyone from the mail room to the office of the president will benefit.

  • Writing for Business Results

    Writing for Business Results

    Don't despair. You don't have to be a best-selling author to write clearly and effectively.  This program provides basic instruction improving your writing skills.

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Yes, we do still include a popcorn package with each DVD purchase. It’s our way of saying "thank you" for being our customer!