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Uses

Kantola Production Videos and DVDs

Total number of products found: 75 (Page 1 of 4)

  • ART of Customer Service

    ART of Customer Service

    This customer service video offers fun and easy-to-remember guidelines to increase customer satisfaction.

  • Breakthrough Listening

    Breakthrough Listening

    Develop good communication skills—by becoming a better listener. 

  • Bullying and Respect in the Workplace

    Bullying and Respect in the Workplace

    Any bullies who may be watching: this training video clearly shows that mistreating a fellow employee makes you look bad in the eyes of others and will not be tolerated in your workplace. 

  • Communication Collection

    Communication Collection

    This set of four programs will ensure that everyone in your organization has the skills they need to communicate effectively and represent your company well to get the job done.

  • Conflicts in the Workplace

    Conflicts in the Workplace

    There will always be conflict. The secret is learning to manage it successfully. Doing so empowers you to take control of your life—and career.

  • Criticism: Giving and Taking

    Criticism: Giving and Taking

    We all need criticism. It's a part of learning. This is a guide to taking criticism professionally, without defensiveness, and without feeling humiliated. 

  • Customer Service Collection

    Customer Service Collection

    Teach your staff how to impress customers with memorable service!
    Whether it's over the phone or in person, employees will learn how to be attentive, listen to customers, and handle tough situations.

  • Customer Service Counts

    Customer Service Counts

    Loyal, happy customers and clients are the foundation of your success. The best customer service is how they get that way!

  • Customer Service: The Telephone Connection

    Customer Service: The Telephone Connection

    Excellent telephone customer service doesn't just happen. It requires dedication, skill—and enthusiasm.

  • Dealing with the Irate Customer

    Dealing with the Irate Customer

    Angry customers hurt your company's image, disrupt your workday, and cost your company business. Turn angry customers into satisfied customers.

  • Diversity and Inclusion: A Step-by-Step Guide for Employees

    Diversity and Inclusion: A Step-by-Step Guide for Employees

    Filmed on location in a variety of settings, from healthcare to manufacturing, Diversity and Inclusion A Step-by-Step Guide for Employees features dramatic scenes, first-person interviews, and research grounded in scientific studies.

  • Diversity and Inclusion: A Step-by-Step Guide for Managers

    Diversity and Inclusion: A Step-by-Step Guide for Managers

    Filmed on location in a variety of settings, from healthcare to manufacturing, Diversity and Inclusion A Step-by-Step Guide for Managers features dramatic scenes, first-person interviews, and research grounded in scientific studies.

  • Executive Leadership Collection

    Executive Leadership Collection

    Stanford Executive Briefings
    This specially priced 10-program set shares the skills and techniques effective leaders use to inspire and unify their workforce.

  • Exploring Human Nature

    Exploring Human Nature

    Dr. Philip Zimbardo
    Professor Emeritus of Psychology, Stanford University

  • Fire Safety and Evacuation

    Fire Safety and Evacuation

    Keeping Your Workplace Safe
    Use this fire safety video to teach basic fire safety skills and the best ways to stay safe during an evacuation.

  • Getting Ahead by Getting Along

    Getting Ahead by Getting Along

    People Skills for the Workplace
    Teach employees how to work out their differences before they get out of hand. Friction among coworkers can turn small things into big deals.

  • Harassment and Diversity Collection

    Harassment and Diversity Collection

    Use these compelling training programs to set a tone of courtesy and respect throughout your workplace.

  • Harassment and Diversity: Respecting Differences Employee & Manager Combo

    Harassment and Diversity: Respecting Differences Employee & Manager Combo

    A diverse organization cannot function smoothly without respect and trust. Teach your employees inclusiveness. Explain to supervisors their responsibilities under the law. 

  • Harassment and Diversity: Respecting Differences Employee Version

    Harassment and Diversity: Respecting Differences Employee Version

    This workplace harassment training video explains that every employee has the responsibility to maintain a harassment-free workplace. 

  • Harassment and Diversity: Respecting Differences Manager Version

    Harassment and Diversity: Respecting Differences Manager Version

    Managing in a diverse workplace can be a challenge, but every manager has the responsibility to maintain a harassment-free workplace. 

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