Uses

Retail Training Videos and DVDs

Total number of products found: 68 (Page 1 of 4)

A Kick in the Attitude with Sam Glenn
Sam Glenn
Part of the Sam Glenn Series
Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this award winning, funny and inspirational video.
Actions and Attitudes

Providing Extraordinary Customer Service
The biggest advantage one organization can have over another is its employees. This program offers participants an opportunity to develop their customer service and selling techniques.
Adventures in Sales, Service, and Self-Esteem
Peter Glen
Do you need to motivate and inspire your employees to higher levels of sales and service? If you are, then you need Adventures in Sales, Service and Self-Esteem. You’ll be entertained with animation, music and effects with author and speaker Peter Glen.
Awesome!

A unique, entertaining, and insightful view of Generation Y both from their own perspective and the perspective of older managers.
Beyond Customer Service - Gracious Hospitality the Biltmore Way

Your insider's guide to a guest-centric team: a team focused on the guests' experience and your organization's reputation for excellence in customer service.
Building Your Team

Recruiting, Interviewing & Hiring
Great teams don't just happen - they are carefully crafted over time. This program presents the simple techniques you can use anywhere to meet new recruits and get them interested in joining your team.
Coach the S.A.L.E. for Sales Managers

A part of The SALE Series, Coach the SALE for Sales Managers introduces the multiple roles, responsibilities, knowledge and skills required of an effective sales manager.
Creating Positive Impressions

The Creating Positive Impressions training program looks at how people conduct themselves when greeting clients, working together, body language and how to conduct yourself when making a first impression.
Customer Service Combo Package

A great value because it contains FOUR top-selling customer service training programs!
Everyone needs to increase sales and we all know that when we create good customer service - our customers come back again and again!
Customer Service Gone Viral

It used to be when someone received bad service, they would tell a few friends... now, they tell the world.
Customer Service Zone

Enjoyable and easy-to-use, Customer Service Zone uses a "Twilight Zone" theme to provide you with an essential resource for all organizations serving customers.
Dimensions of Service

Part of the Service Impact Series
Discover how to see all sides of the customer experience – and achieve first-class service!
Diversity: Maximizing Customer Satisfaction Through Valuing Employees

Diversity Maximizing Customer Satisfaction Through Valuing Employees contains three video vignettes that examine diversity issues surrounding personnel procedures, minority issues, the glass ceiling and customer service.
Falling Up
Shawn Achor
Part of The Happiness Advantage training program.
With Falling Up, you can turn even the most pessimistic workers into low-level optimists!
Fish!
Fish Philosophy Training
Can you learn customer service from a fish market where the employees entertain customers and toss fish around? The answer is "Yes!" This is the all time best-selling customer service and motivational program. It's funny and has a great message.
Five Star Selling

Easy Steps to Great Retail Sales
Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which everyone can easily learn.
G-E-T S-A-L-E-S Cheer - Motivational Meeting Video
Fern Bratten
Let Fern Bratten get your sales team energized with this short meeting opener.
Gateways to Inclusion - Turning Tense Moments into Productive Conversations
Sondra Thiederman, Ph.D.
Gateways to Inclusion: Turning Tense Moments into Productive Conversations is a new diversity and inclusion training video featuring Sondra Thiederman.
Give ‘Em The Pickle
Bob Farrell
The Give'Em The Pickle training program is one of the top selling customer service videos of all time. Hosted by Bob Farrell, you’ll learn about going the extra distance for customers.
Give ‘Em the Pickle Training Video Bundle
Bob Farrell
Bob Farrell's PICKLE Training Programs All-In-One!
These three videos are the perfect way to integrate the Pickle Principles into your organization. Soon, your whole team will be laughing their way to better service!