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Uses

Retail Training Videos and DVDs

Total number of products found: 75 (Page 1 of 4)

  • A Kick in the Attitude with Sam Glenn

    A Kick in the Attitude with Sam Glenn

    Sam Glenn

    Part of the Sam Glenn Series
    Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this award winning, funny and inspirational video.

  • Actions and Attitudes

    Actions and Attitudes

    Providing Extraordinary Customer Service
    The biggest advantage one organization can have over another is its employees. This program offers participants an opportunity to develop their customer service and selling techniques.

  • Adventures in Sales, Service, and Self-Esteem

    Adventures in Sales, Service, and Self-Esteem

    Peter Glen

    Do you need to motivate and inspire your employees to higher levels of sales and service? If you are, then you need Adventures in Sales, Service and Self-Esteem. You’ll be entertained with animation, music and effects with author and speaker Peter Glen.

  • An ADA Customer Service Course for Employees from McGuire Associates

    An ADA Customer Service Course for Employees from McGuire Associates

    McGuire Associates, Kevin McGuire, and AbleRoad

    The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.

  • Awesome!

    Awesome!

    A unique, entertaining, and insightful view of Generation Y both from their own perspective and the perspective of older managers.

  • Back to the Basics: A Five-Part Series on Business

    Back to the Basics: A Five-Part Series on Business

    Back to the Basics is a five-part series designed to introduce young adults to the work world. 

  • Beyond Customer Service - Gracious Hospitality the Biltmore Way

    Beyond Customer Service - Gracious Hospitality the Biltmore Way

    Your insider's guide to a guest-centric team: a team focused on the guests' experience and your organization's reputation for excellence in customer service.

  • Building Your Team

    Building Your Team

    Recruiting, Interviewing & Hiring
    Great teams don't just happen - they are carefully crafted over time. This program presents the simple techniques you can use anywhere to meet new recruits and get them interested in joining your team.

  • Coach the S.A.L.E. for Sales Managers

    Coach the S.A.L.E. for Sales Managers

    A part of The SALE Series, Coach the SALE for Sales Managers introduces the multiple roles, responsibilities, knowledge and skills required of an effective sales manager.

  • Creating Positive Impressions

    Creating Positive Impressions

    The Creating Positive Impressions training program looks at how people conduct themselves when greeting clients, working together, body language and how to conduct yourself when making a first impression.

  • Customer Service Gone Viral

    Customer Service Gone Viral

    It used to be when someone received bad service, they would tell a few friends... now, they tell the world.

  • Customer Service Training DVD Combo Package

    Customer Service Training DVD Combo Package

    Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library.  Get six best selling customer service training DVDs for $995.

  • Customer Service Zone

    Customer Service Zone

    Enjoyable and easy-to-use, Customer Service Zone uses a "Twilight Zone" theme to provide you with an essential resource for all organizations serving customers.

  • Customers with Disabilities: Delivering Excellent Service

    Customers with Disabilities: Delivering Excellent Service

    McGuire Associates, Kevin McGuire, and AbleRoad

    The goal of this disability training program and video is simple: it will help every associate deliver the best customer service to people with disabilities. Includes post viewing quiz and trainers guide.

  • Digital Media for Business Marketing Series

    Digital Media for Business Marketing Series

    This timely two-part series will show viewers how to put online and mobile media to work expanding and enhancing customer/company relationships.

  • Dimensions of Service

    Dimensions of Service

    Part of the Service Impact Series
    Discover how to see all sides of the customer experience – and achieve first-class service!

  • Diversity: Maximizing Customer Satisfaction Through Valuing Employees

    Diversity: Maximizing Customer Satisfaction Through Valuing Employees

    Diversity Maximizing Customer Satisfaction Through Valuing Employees contains three video vignettes that examine diversity issues surrounding personnel procedures, minority issues, the glass ceiling and customer service.

  • Falling Up

    Falling Up

    Shawn Achor

    Part of The Happiness Advantage training program.
    With Falling Up, you can turn even the most pessimistic workers into low-level optimists!

  • Fish!

    Fish!

    Fish Philosophy Training

    The FISH! training video is the most effective way to energize your team, deliver remarkable customer service and increase employee retention.

  • Five Star Selling

    Five Star Selling

    Easy Steps to Great Retail Sales
    Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which everyone can easily learn.

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