Skip to Navigation | Skip to Content

Uses

Retail Training Videos and DVDs

Total number of products found: 74 (Page 2 of 4)

  • Falling Up

    Falling Up

    Shawn Achor

    Part of The Happiness Advantage training program.
    With Falling Up, you can turn even the most pessimistic workers into low-level optimists!

  • Fish!

    Fish!

    Fish Philosophy Training

    The FISH! training video is the most effective way to energize your team, deliver remarkable customer service and increase employee retention.

  • Five Star Selling

    Five Star Selling

    Easy Steps to Great Retail Sales
    Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which everyone can easily learn.

  • G-E-T S-A-L-E-S Cheer - Motivational Meeting Video

    G-E-T S-A-L-E-S Cheer - Motivational Meeting Video

    Fern Bratten

    Let Fern Bratten get your sales team energized with this short meeting opener.

  • Give ‘Em The Pickle

    Give ‘Em The Pickle

    Bob Farrell

    Highly entertaining and motivational, the Give'em the PICKLE! training video will inspire everyone to do the most important thing they can do in business...take care of the customer!

  • Give ‘Em the Pickle Training Video Bundle

    Give ‘Em the Pickle Training Video Bundle

    Bob Farrell

    Bob Farrell's PICKLE Training Programs All-In-One! These three videos are the perfect way to integrate the Pickle Principles into your organization. Soon, your whole team will be laughing their way to better service!

  • Glad I Could Help

    Glad I Could Help

    Real Customer Service Situations for Discussion
    There’s no tougher business situation than dealing with an angry customer. Now, you can equip employees to handle those calls and confrontations without getting rattled.

  • How to Connect in Business in 90 seconds or less

    How to Connect in Business in 90 seconds or less

    Nicholas Boothman

    Nicholas Boothman teaches you great techniques for connecting with customers quickly and easily.

  • How To Lose Customers Without Really Trying

    How To Lose Customers Without Really Trying

    John Cleese

    Learn how to retain customers and keep them coming back in this humorous presentation from the producers of the John Cleese training videos.

  • It’s Your Call

    It’s Your Call

    Part of the Just A Call Away Series on telephone skills.
    Teach your call center people the essentials in achieving ever-increasing sales targets without jeopardizing good customer care. A perfect training tool for effective cross-selling.

  • It’s Your Call  - Customer CARE on the Phone

    It’s Your Call - Customer CARE on the Phone

    Remarkable Customer C.A.R.E. On The Phone
    Great customer service professionals make a choice. They choose to do all they can to make their customer’s experience as positive as it can be.

  • Johnny the Bagger®

    Johnny the Bagger®

    A True Story of Customer Service
    Celebrate the incomparable power of customer service delivered from the heart with an unforgettable, true story about a young man with Down Syndrome that changed the culture of an entire organization.

  • Jordan’s Furniture: Re-imagine The Customer Experience

    Jordan’s Furniture: Re-imagine The Customer Experience

    Tom Peters

    Tom Peters believes that customer service is no longer enough. You must create great customer experiences. In this program, Peters takes us to Jordan’s Furniture and shows how great customer experiences can impact organizational success.

  • Leadership Through Communication

    Leadership Through Communication

    Leadership is a skill which must be developed and practiced. This program focuses on building new leaders for all divisions and at all levels of your retail organization.

  • Levels of Learning

    Levels of Learning

    Part of the Service Impact Series: The customer service field guide: discover how to identify and work with different types of customers and co-workers!  Be better able to help customers, based on skill level

  • Life is good ...and work can be too!

    Life is good ...and work can be too!

    Life is good

    Learn how to inspire employees, improve attitude, and deliver great customer service in this high-energy, motivational training program that profiles the company Life is good.

  • Little Big Things: Service

    Little Big Things: Service

    Tom Peters

    Tom will help you and your teams organizationally attack, dismantle, and rebuild how you view the service you provide to your customers.

  • Mindset Matters

    Mindset Matters

    Shawn Achor

    Part of The Happiness Advantage training program.
    Mindset Matters shows that when we believe good things will happen and express faith in our own abilities, we’re actually more likely to succeed.

  • Muppet Meeting Video Sales and Service Combo

    Muppet Meeting Video Sales and Service Combo

    The Muppets

    A Muppet Meeting Opener DVD featuring 15 of the Muppet Meeting Videos on Sales & Service. Includes the best-selling Sell! Sell! Sell! and Win! Win! Win!.

  • No Complaints? Complaints and Quality Management

    No Complaints? Complaints and Quality Management

    Quality Through Customer Service
    No Complaints Complaints and Quality Management will demonstrate the value of addressing the causes of customer complaints to improve the quality process.

EnterpriseMedia.com X

Fresh, delicious, crisp...

Yes, we do still include a popcorn package with each DVD purchase. It’s our way of saying "thank you" for being our customer!