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Uses

Retail Training Videos and DVDs

Total number of products found: 74 (Page 3 of 4)

  • No Complaints? Complaints and the Customer

    No Complaints? Complaints and the Customer

    Research shows that one in ten transactions ends in a complaint, yet these same complaints happen again and again. No Complaints will ensure people learn how to handle complaints and help prevent them from recurring in the future.

  • Ordinary People Extraordinary Results

    Ordinary People Extraordinary Results

    Stephen R. Covey

    True Stories of Great Leadership
    Who motivates your leaders to motivate others? You do...here’s how! Four inspirational real-world stories illustrate how ordinary people became great leaders.

  • Peter Glen Series

    Peter Glen Series

    Peter Glen

    During the last twenty-five years, Peter Glen traveled, explored, photographed, prepared, and presented his ideas and inspirations. His ambition was always to motivate the fight to do the best one can for the improvement of both business and life.

  • Professionalism 101

    Professionalism 101

    The Professionalism 101 three-part series takes a commonsense approach to the details of job success.

  • Retail Learning Library

    Retail Learning Library

    The Retail Learning Library is a Series that covers orientation, selling skills, customer service, recruiting, leadership, loss prevention, and harassment & discrimination.

  • Sales Essentials Series

    Sales Essentials Series

    Fern Bratten

    Fern Bratten knows a lot about sales and customer service - she has been in the sales business for many years. Now she has put her experience into this fun and motivational series.

  • Sales Training and Motivation DVD Combo Package

    Sales Training and Motivation DVD Combo Package

    Save $1,270 over the individual DVD prices when you purchase The Sales Training Combo. Get nine best-selling motivational DVDs for $995.

  • Sell It To Me!

    Sell It To Me!

    Essential Skills for All Salespeople
    Equip staff with the necessary skills to develop and nurture professional and productive customer relationships.

  • Selling By The Numbers - The Sales Essentials Series

    Selling By The Numbers - The Sales Essentials Series

    Fern Bratten

    Fern Bratten uses humor and personal stories to teach sales skills. In this second program in her 3-part series, she provides the essentials of successful selling. Fern provides four steps to sales success: selling is as easy as 1, 2, 3, and 4!

  • Selling With Passion

    Selling With Passion

    Fern Bratten

    Fern Bratten tells the hysterical story of how she got her start as a sales professional. Learn how to bring creativity, enthusiasm and passion to the job of selling. Laugh wile you learn to engage and entertain the customer. 

  • Simple Strategies for Customer Service

    Simple Strategies for Customer Service

    In today’s competitive business environment it more important than ever to have your young employees be able to deliver the kind of service your clients and customers need and want.

  • Smile!  It’s About Your Attitude!

    Smile! It’s About Your Attitude!

    Reggie Wilson drives a bus. It’s a thankless job filled with stress, time pressures and difficult customers. So, why does he love it? And why would busy people actually wait for him to serve them? Because Reggie makes them smile!

  • So You Want To Be A Success at Selling

    So You Want To Be A Success at Selling

    John Cleese

    This classic four-part series hosted by John Cleese is ideal for new sales recruits or as a refresher for experienced members of the sales team.

  • Support the S.A.L.E. for Service and Support Professionals

    Support the S.A.L.E. for Service and Support Professionals

    A part of The SALE Series, Support the SALE for Service and Support Professionals is specifically designed for professionals who support sales teams in their organizations.

  • The Art of Selling

    The Art of Selling

    The best thing about dealing with a good salesperson is you don’t feel like you’re being sold to. As far as you’re concerned you’re just receiving good service. Ensure staff learn the key skills, techniques and behaviors of selling.

  • The Big Finish - Closing The Sale

    The Big Finish - Closing The Sale

    Fern Bratten

    Fern Bratten uses humor and personal stories to teach sales skills. In this third program in her 3-part series, she gives lessons for closing the sale.

  • The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership

    The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership

    Tom Peters

    Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.

  • The Difficult Guest

    The Difficult Guest

    Learn how to deal with difficult and angry customers in this classic, best selling video.

  • The Guest

    The Guest

    The Guest is a Classic customer service training program! Using humor, you will learn how to treat customers like guests in your home.

  • The Guest 2E

    The Guest 2E

    Treat your customer like a Guest in your home.
    That’s the message behind this hilarious new version of the classic bestseller.

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