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Social Media Videos and DVDs

Total number of products found: 10 (Page 1 of 1)

  • Online Customer Service

    Online Customer Service

    Helping people via the Internet might sound easy, but in fact, many customers expect more from a digital interface than they do from in-person or telephone venues.  Learn the best ways to assist customers who sign in rather than stroll in.

  • Creating Infectious Action

    Creating Infectious Action

    Stanford Executive Briefings
    Jennifer Aaker Professor of Marketing, Stanford Graduate School of Business explains brand development and the nuts and bolts of using social media for viral marketing.

  • Creating Winning Social Media Strategies

    Creating Winning Social Media Strategies

    Stanford Executive Briefings
    Charlene Li Founder, Altimeter Group shows us how companies can use social media tools to develop more intimate and beneficial relationships with customers.

  • Digital Communication Skills: Do's and Don'ts

    Digital Communication Skills: Do's and Don'ts

    From texting to email to video calls, digital technology has transformed how we communicate with each other. 

  • Facing Social Media

    Facing Social Media

    Carol is concerned about excessive use of Facebook and Twitter at work, and initiates a social media policy, which Serena has observed is missing. Sam presents the new social media policy for the office, and they discuss inappropriate use. 

  • Handling the New Wave

    Handling the New Wave

    An amusing program about managing the expectations and behaviors of the newest recruits.

  • Social Media at Work

    Social Media at Work

    Technology cannot be avoided—few of us could get our jobs done without it. But it needs to be used wisely and appropriately.

  • Social Media: Reduce the Risk

    Social Media: Reduce the Risk

    Sixty-nine percent of American companies do not have a formal policy regarding employee use of social networking sites, despite the devastating risks posed by employees’ online activity. X

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