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Building Employee Morale - Missed Opportunities
At first glance, this may seem like a training video about customer service; don’t let the setting fool you, this scene was written to make points regarding managing people that every manager and every leader needs to hear.
At first glance, this may seem like a training video about customer service; don't let the setting fool you, this scene was written to make points regarding managing people that every manager and every leader needs to hear. Building Employee Morale was written and produced to make the following poin... read more
DVD style course with completion certificate only
Undeliverable: E-mail Etiquette for Today's Workplace
Help your employees master Email Customer Service; an increasing number of customers prefer email contact over telephone contact. However, many of these customers are dissatisfied with the service they receive via email.
Help your employees master Email Customer Service; an increasing number of customers prefer email contact over telephone contact. However, many of these customers are dissatisfied with the service they receive via email. If your company does not have a comprehensive email training program or even a ... read more