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The Give'Em The Pickle training video is one of the top customer service programs of all time. Hosted by Bob Farrell, Give em The Pickle combines motivation and customer service. You'll learn about pickles - pickles are those special or extra things you do to make people happy. It’s walking the customer to the item they’re looking for rather than pointing, sending a "thank you" note for their business, or simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That’s the Pickle.
Give Them The Pickle is fun and contagious! Everyone has Pickles to give. Pickles are not about giving discounts or spending more money on customers. They are about going the extra distance for the customer - taking the time to really listen to the individual customer’s needs and then offering a specific service or solution to meet it.
Key Learning Points:
- Service - Make serving others your #1 priority
- Attitude - Choose your attitude
- Consistency - Set high service standards and live them every day
- Teamwork - Look for ways to make each other look good
- Give'Em The Pickle DVD (18 Minutes)
- Give'Em The Pickle Leader's Guide
- Give'Em The Pickle Workbook
- 10 Give'Em The Pickle Pins
- Give'Em The Pickle Pocket Reminder Cards
This program is part of the Give'Em the Pickle Training Video Bundle which is available with discounted pricing.
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