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Why do some team leaders have unified groups who work together for a common goal while others have disgruntle, bickering employees who can’t seem to get along? Maybe it’s because the successful team leaders learned their ABC’s! This video on conflict resolution will show you the importance of implementing the human feelings of achievement, belonging, and contribution into the workplace.

KEY LEARNING POINTS

 

  • Learn how to become a mediator and avoid "taking sides"
  • Realize the importance of celebrations
  • Prevent coaching the entire team when just one member has a problem
  • Show appreciation each day

This package includes the closed captioned video, workbook and a leader’s guide.

Topics
Employees: From Hiring to Discipline
Leadership and Management
HR and Workplace Issues
Uses
Teams and Teambuilding
Conflict Resolution
Release Date
Jan 1, 2002
Video Running Time (minutes)
24:00
Captioning
Closed Caption
Producer
Media Partners
Presentation Style
Dramatic Presentation
Course ID
00204

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