617-354-0017

Enterprise Media is your one stop solution for your training needs: including streamed learning, DVDs, USBs, and more.

Short preview

All pricing

About

Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

Most employees will agree that they spend too much time trying to solve problems that arise during the workday. Although we can’t ignore these problems, we can learn how to handle them when they surface!

ACE It! is a program that will help employees learn how to address and resolve stressful workplace problems by following the three easy steps of the A.C.E. Model.

The A.C.E. Model works because it systematically combines objective information with subjective feelings. When solving problems, asking questions will uncover the issues, clarifying goals will enhance performance, and evaluating options will improve decision-making. These processes, combined with practical wisdom, will help employees build workable solutions and ultimately create a more productive work environment.

The A.C.E. Model:

A - Ask fact & feeling questions
C - Clarify goals & identify concerns
E - Evaluate options & select workable solutions

Key Learning Points

  • Help employees and co-workers solve problems that affect their ability and willingness to do their jobs effectively
  • Describe the benefits to individuals and the organization if daily performance problems are resolved effectively
  • Help employees and co-workers solve problems that affect their ability and willingness to do their jobs effectively
  • Gain the commitment of employees and co-workers to solve problems on their own (rather than expecting "others" to provide solutions)
Topics
Employees: From Hiring to Discipline
Leadership and Management
Meeting Openers & Meeting Management
HR and Workplace Issues
Uses
Communication
Conflict Resolution
Video Running Time (minutes)
19:00
Producer
Sollah
Presentation Style
Dramatic Vignettes w/Instruction
Course ID
00223

You might also like

Think or Sink with John Cleese
Professional Team Decision Making To enable managers to appreciate and use the team’s knowledge in the decision-making process.
Professional Team Decision Making In Think Or Sink it becomes all too obvious that John Cleese’s ego has gotten in the way of the professional, unemotional process of solving problems and reaching viable decisions. And now he’s lost his job. Cleese imposed his position and personal prejudices on the... read more
Yes Lives in the Land of No
A fun look at how negative thinking can impact success. What should you do when you’re excited about an idea but met with nothing but negativity? How can you get others to say YES when it seems easier for them to say NO?
What should you do when you’re excited about an idea but met with nothing but negativity? How can you get others to say YES when it seems easier for them to say NO? It’s no secret that we live in a world full of negativity. It seems like everywhere we turn, we’re confronted by difficult, negative pe... read more
Working With You Is Killing Me
Freeing Yourself from Emotional Traps at Work From chronic complainers to idea-stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day - and your life!
Freeing Yourself from Emotional Traps at Work From chronic complainers to idea-stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day - and your life! Based on the national best-selling book, this video workshop provides practical steps for taming a toxic co-worker. It s... read more
Attitude Virus
Curing Negativity in the Workplace With the Attitude Virus training program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.
Curing Negativity in the WorkplaceOne bad attitude, like one bad apple, can infect your entire organization. With the Attitude Virus training program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.If you spo... read more
Conflicts in the Workplace
There will always be conflict. The secret is learning to manage it successfully. Doing so empowers you to take control of your life—and career.
Sources & Solutions Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee ... read more