Negotiating for Business Results
Develop the skills necessary to help you become a successful negotiator while learning to enjoy the process.
Negotiation takes place all the time. It plays a vital role in your everyday business and personal life; yet, many people view negotiation as an onerous exercise to be tolerated rather than enjoyed. By viewing the DVD training program Negotiation for Business Results you'll develop the skills necess...
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Straight Talking
The Art of Assertiveness The ability to ’speak up’ in an effective, assertive manner is a mandatory skill for all employees. John Cleese shows how to master the techniques of assertive behavior in a series of settings.
The Art of Assertiveness The ability to speak up in an effective, assertive manner is a mandatory skill for all employees in a quality organization. John Cleese shows how to master the techniques of assertive behavior in a series of settings.First, we see how submissive behavior and hesitancy can ca...
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You're Not Listening (2nd Edition)
In You're Not Listening, a series of vignettes identify poor listening habits and demonstrate how they can be overcome because, fortunately, effective listening is easy and can be improved through practice.
Most people would agree that listening is critically important to success. Yet studies have shown that we listen at only 25% efficiency. If listening is so important, why do we do it so poorly? Many of us fall victim to distractions, tune out if we lose interest, or are more intent on making our own...
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