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Real change only happens when the decision to change comes from the person doing the changing. The Painless Performance Improvement training video provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.
Managers and supervisors will learn how to:
- Focus on PERFORMANCE not ATTITUDE
- INTERVENE rather than CONFRONT
- RECOGNIZE and DEFLECT common SIDETRACKS
- Follow the SIX STEPS to PERFORMANCE IMPROVEMENT
A training video comedy, Painless Performance Improvement combines highly entertaining hosts with dramatic and realistic coaching moments. Supervisors will relate to scenes of management gone awry as well as employee's favorite excuses and sidetracks. Used with the accompanying Manager's Guide, leaders will find this package an indispensable resource for improving the performance of their team.
Performance Improvement is Painless when you:
- State what you've observed
- Wait for a response
- Remind them of the Goal
- Ask for a solution
- Agree together on the best solution
- Follow through to ensure success
This training package includes a Manager's Workbook (78 pages, 10 Pocket Cards and a Leader's Guide on CD.
Guides & Workbooks
- Download Leader’s Guide Preview
Only preview versions of handouts can be viewed without a license.