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Easy Steps to Great Retail Sales
Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which new hires can easily learn and start using with customers right away.
With scenes set in a florist’s shop, a hardware store, a men’s clothier, a women’s boutique, a shoe store, an electronics shop, and others, we follow the entire selling process from start to finish.
Five Step Selling Process:
- Greet the customer
- Determine his or her needs
- Present merchandise
- Validate the selection
- Close the sale
- DVD (14 Minutes)
- Participant’s Guide
This program is part of the Retail Learning Library. Discounted pricing is available on series purchase.
This is available as part of
Guides & Workbooks
- Download Five Star Selling - Participant's Guide Preview
Only preview versions of handouts can be viewed without a license.