617-354-0017

Enterprise Media is your one stop solution for your training needs: including streamed learning, DVDs, USBs, and more.

Short preview

All pricing

About

Easy Steps to Great Retail Sales

Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which new hires can easily learn and start using with customers right away.

With scenes set in a florist’s shop, a hardware store, a men’s clothier, a women’s boutique, a shoe store, an electronics shop, and others, we follow the entire selling process from start to finish.

Five Step Selling Process:

  • Greet the customer
  • Determine his or her needs
  • Present merchandise
  • Validate the selection
  • Close the sale

Purchase Includes:

  • DVD (14 Minutes)
  • Participant’s Guide

This program is part of the Retail Learning Library. Discounted pricing is available on series purchase.

This is available as part of

Retail Learning Library
The Retail Learning Library is a Series that covers orientation, selling skills, customer service, recruiting, leadership, loss prevention, and harassment & discrimination.
The Retail Learning Library is a 7 DVD Series that covers: Orientation Selling Skills Customer Service Recruiting, Interviewing, and Hiring Leadership Through Communication Loss Prevention Harassment and Discrimination Actions and Attitudes (18 Minutes) Today, more than ever, the biggest advantage o... read more
Topics
Customer Service
Sales Training
Uses
Retail Training
Video Running Time (minutes)
14:00
Producer
TrainingABC
Presentation Style
Dramatic Presentation
Course ID
00540

Guides & Workbooks

Description
Download Five Star Selling - Participant's Guide Preview

Only preview versions of handouts can be viewed without a license.

You might also like

Retail Learning Library
The Retail Learning Library is a Series that covers orientation, selling skills, customer service, recruiting, leadership, loss prevention, and harassment & discrimination.
The Retail Learning Library is a 7 DVD Series that covers: Orientation Selling Skills Customer Service Recruiting, Interviewing, and Hiring Leadership Through Communication Loss Prevention Harassment and Discrimination Actions and Attitudes (18 Minutes) Today, more than ever, the biggest advantage o... read more
Love Your Customers & Love Your Difficult Customers
John O'Hurley's Message will be music to your ears in this humorous customer service training package, "Love Your Customers" and "Love Your Difficult Customers!" Laugh as you learn the essential basics of excellent customer service. 
Hollywood celebrity John O'Hurley explains four essential steps to great service. John O'Hurley is as much as part of business as he is show business. He has been embraced for his business savvy by Business Week, Time, CNBC and more. Most notably known as the eccentric catalogue clothier J. Peterman... read more
Featured Programs DVD style course with completion certificate only
Life is good ...and work can be too!
Learn how to inspire employees, improve attitude, and deliver great customer service in this high-energy, motivational training program that profiles the company Life is good.
Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service? Imagine that you can bring these ideas to your workplace...You can! "Life is good and work can be to... read more
DVD style course with completion certificate only
How to Connect in Business in 90 seconds or less
Nicholas Boothman teaches you great techniques for connecting with customers quickly and easily.
"How to Connect in Business...in 90 Seconds or Less" is a fun and motivational training video that will teach your employees how to naturally make a genuine connection with everyone they meet. In business as well as life, the failure to build trust and rapport can be insurmountable, while the reward... read more
Sales Motivation and Results Today - S.M.A.R.T.
Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to be successful at selling. Learn four critical selling skills in order to optimize success.
Part of the Winning Coaches Series Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to be successful at selling in this fast-paced training program. These coaches have an amazing track record of success. Now you can take their core lessons and apply them ... read more
Featured Programs DVD style course with completion certificate only
Truly FURRific Customer Service - Barkles Meeting Video
Some customers are difficult to please... but Ollie will show you how to deal with a difficult customer and deliver truly terrific customer service.
Meet the Barkles... our new canine companions who will get your team howling with laughter.  You'll love the fun and humor as they motivate your team to higher levels of success.   Some customers are difficult to please... but in this funny meeting opener, Ollie will show you how to deal with a diff... read more
DVD style course with completion certificate only