Customer Service Training Combo Package
Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library. Get six best selling customer service training DVDs for $995.
Provide your team with the optimal resource for delivering and reinforcing exceptional customer service. This combo includes the best selling programs on service from Stew Leonard, Janelle Barlow, John O'Hurley, and others. Save $2,210 over the individual DVD prices when you purchase The Customer Se... read more
Sales Essentials Series
Fern Bratten knows a lot about sales and customer service - she has been in the sales business for many years. Now she has put her experience into this fun and motivational series.
Fern Bratten can sell anything to anyone... just ask her! As one of the nation's leading sales motivators, Bratten has a devoted following with corporations, retailers and customers. She has put her experience as a motivational speaker, salesperson, and stand-up comedienne into this fun and motivati... read more
A unique, entertaining, and insightful view of Generation Y both from their own perspective and the perspective of older managers.
A unique, entertaining, and insightful view of Generation Y both from their own perspective and the perspective of older managers. What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organiza... read more