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Communication is the foundation for everything we do in the workplace. It happens every day, all the time. It follows, then, that communication problems can have a devastating role in undermining our organizational success.
And yet, most employees never receive training in the development of their communication skills. Even more importantly, employees aren’t provided with the knowledge and skills to help them avoid the frequent communication problems that arise.
The GOOD news is that the most common communication potholes in the road can be easily spotted and AVOIDED.
Communication Breakdown will identify and prescribe a “fix” for the seven most important communication problems that can derail your organization. We've illustrated seven common communication breakdowns:
- Believing there is one reality
- Choosing the wrong method
- Responding defensively
- Failing to share information
- Failing to be direct
- Breaching confidentiality
- Failing to listen
It’s a fact that as our means of communications have expanded and diversified, so has our potential for failed communications and misunderstandings. Information is lost, deadlines are missed and relationships are damaged. The impact on morale and productivity can be sudden and dramatic! And the “cures” to these common problems are simpler than you’d imagine.
Communication Breakdown provides both the information and inspiration your staff needs to communicate more clearly and effectively.
Video Synopsis: Four co-workers attending a conference together get some unexpected “communication time” when they experience car trouble during the drive home. A newspaper article on the most common reasons for communication breakdowns triggers discussion among the group. Realistic scenarios exemplify the “causes and cures” as they share opinions in lively exchanges and flashback recollections. Their revelations and ultimate realizations provide an informative and fast-paced training experience.
Equip your employees to prevent a Communication Breakdownat work!
- Communication Breakdown DVD (18 Minutes)
- Comprehensive Leader's Guide
- PowerPoint Presentation on CD-ROM
Guides & Workbooks
- Download Communication Breakdown Leader’s Guide Preview
Only preview versions of handouts can be viewed without a license.