The Excellence Files - Southwest Airlines
Company Culture: Out of the Ordinary Watch Herb Kelleher and the Southwest Team as they break records in customer service, and have fun at work!
Company Culture: Out of the Ordinary Watch Herb Kelleher and the Southwest Team as they break records in customer service, and have fun at work! This award winning program has been called the sequel to In Search of Excellence. The Excellence Files gives you insights into what smart companies are doi...
read more
Life is good ...and work can be too!
Learn how to inspire employees, improve attitude, and deliver great customer service in this high-energy, motivational training program that profiles the company Life is good.
Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service? Imagine that you can bring these ideas to your workplace...You can! "Life is good and work can be to...
read more
The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership
Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.
Great customer service comes from great people, but how do you hire, train, and retain the best people? More importantly, how do you get everyone to deliver the best service possible? In this program, Tom Peters will show you how great service happens. You will learn how The Container Store has deve...
read more