617-354-0017

Enterprise Media is your one stop solution for your training needs: including streamed learning, DVDs, USBs, and more.

Short preview

All pricing

About

We all know healthcare professionals are busy now more than ever. But being warm, friendly and helpful doesn't always mean you ca't also get your work done.

Customer Service Natural As Childs Play details entertaining real-life scenarios and the best ways to handle them.

A humorous host provides enlightening commentary on how natural customer service can be, as natural as child’s play.

Purchase Includes

  • Customer Service Natural As Childs Play DVD (24 Minutes)
  • Leader's Guide
  • PowerPoint Presentation

 

Topics
Healthcare
Customer Service
Uses
Humorous Customer Service Videos
Healthcare Customer Service
Video Running Time (minutes)
24:00
Producer
Coastal
Presentation Style
Dramatic Vignettes w/Instruction
Course ID
00727

You might also like

Beyond Words for Healthcare
A Body Language Guide for Healthcare Professionals In this program, you will understand the key body language cues that communicate proper bedside manners while still maintaining business efficiency.
A Body Language Guide for Healthcare Professionals Can you imagine a situation where you could communicate with your patients without saying a word? Or create an environment where your patients feel safe, comfortable, and free to discuss their health? Well now you can! Day after day, your patients a... read more
Featured Programs Video course with post-test
The Right Words at the Right Time - Customer Service Recovery for Healthcare
Dealing with frustrated family members or patients who may be in pain can test the service skills of even the most experienced healthcare employees.
Dealing with frustrated family members or patients who may be in pain can test the service skills of even the most experienced healthcare employees. The Right Words at The Right Time healthcare training program presents your staff with a wide variety of realistic and challenging situations, from the... read more
It's a Dog's World
New Release! 2nd Edition! This newly-updated version of a customer favorite shows that everyone employed in a medical office, hospital or clinic can make a difference in improving customer service.
New Release! 2nd Edition! It's A Dog's World is a classic, bestselling training DVD for professionals in healthcare. In just 14 minutes you'll never be able to view patient interactions the same way again! This light-hearted look through the patient's perspective bypasses typical viewer resistance a... read more
General Hospitable
Learn how to improve customer interactions at all levels in a healthcare setting with "General Hospitable."
Did you know that most patient complaints have nothing to do with medical issues? Most complaints arise because patients feel they aren’t being listened to, or feel that their questions or concerns are being left unanswered. That’s why your staff need to understand the importance of addressing patie... read more