Beyond Words: Customer Service and Sales Series
Are you ready to take your organization to the next level of sales and customer service? Learn to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication.
Are you ready to take your organization to the next level of sales and customer service? In this 2-part video series, you will learn how to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication. This can be achieved by understa...
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Beyond Words - For Managers
Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary.
Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary. Day after day, your employees are communicating with you through their body language - and you are communicating back to them through your body language. Recognizing the most common...
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Negotiating: Tying the Knot
A skill for life In business, as in life, negotiating a mutually beneficial deal is challenging. Give staff at all levels the skills to achieve an equitable outcome to any negotiation.
A skill for life Negotiating is a necessary skill for success in life. In business, as in life, negotiating a mutually beneficial deal is challenging. Give staff at all levels the skills to achieve an equitable outcome to any negotiation. Wherever two people get together to do a deal, there’s the po...
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