Enterprise Media is your one stop solution for your training needs: including streamed learning, DVDs, USBs, and more.

Short preview




Leading the Nation celebrates successful management in the public sector.  This two part series revels how organizations in the public sector have met new challenges, changes and implemented total quality management processes.  The rewards are powerfully shown in higher employee satisfaction and productivity.

You will be motivated as you learn how two winners of The Federal Quality Improvement Prototype Award overcame bureaucratic challenges and embraced change.  Concrete examples of teamwork in action revel how these new management processes can revolutionize the workplace. 

In Team Based Quality, you will go on location to Sacramento Air Logistics Command (SALC) and see how they turned around a once demoralized organization.  You will see how military personnel, civilians, and union workers at the Air Force Base built cross-departmental teams to achieve extraordinary results. 

You'll see how they built a quality bill of rights to empower each employee.  The result? Renewed pride, higher productivity, employee satisfaction and performance!


  • See how to move from red tape to results
  • Lean the importance of teambuilding and putting the customer first
  • Lean new ways of implementing ideas and taking action in  your own organization
  • See why customer service is an integral part of success in the Quality improvement process.



  • DVD (The case study of change and quality is 21 minutes with 4 minutes of commentary)
  • CD-ROM with Workbook and Leader's Guide

Guides & Workbooks

Download Leading the Nation Volume 1 - Facilitator's Guide

Only preview versions of handouts can be viewed without a license.

You might also like

Transforming the Government Way at The Defense Personnel Support Center
In this program, you'll see how DPSC's employees led the revolution to modernize its antiquated procurement practices by imitating, and, then in some cases, surpassing, the standards of customer service and just-in-time inventory management developed by the private sector. Another innov
The Defense Personnel Support Center provides food, medical supplies, and clothing to the U.S. military. In this program you will see how DPSC has transformed an obsolete procurement and storage system into a business operation that would be the envy of many modern organizations. You'll learn how th... read more
DVD style course with completion certificate only
Excellence in the Public Sector with Tom Peters
Tom Peters focuses on the Public Sector in this case-study style film - uncovering the secrets of management sucess in this environment.
In the Excellence in the Public Sector training video, Tom Peters does more than destroy the myth that, by definition, public sector management must be poor. He offers examples of five organizations whose managerial excellence provides a blueprint for success in both public and private sector organi... read more
DVD style course with completion certificate only
Re-imagine! Business Excellence in a Disruptive Age
Based on Tom Peters' latest book, this video visits seven companies that are using innovation and "out-of-the-box" thinking to excel in today's business world.
Tom Peters is back with a call to arms and a passionate wake-up call for the business world, educators, and society as a whole. In Re-imagine! Business Excellence in a Disruptive Age, America's most influential business thinker profiles seven distinct and very different companies that exemplify Pete... read more
DVD style course with completion certificate only