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From the Cutting Edge Communication series.

Carol and her team are rude, vague and miss opportunities to impress. Creating Positive Impressions looks at how people conduct themselves when greeting clients, working together, body language and how to conduct yourself when making a first impression. Carol and her team fail to impress and must learn to change:

  • Don't: Ignore people Instead: Make everyone feel welcome
  • Don't: Be vague Instead: Demonstrate expertise
  • Don't: Behave rudely Instead: Always be professional
  • Don't: Miss opportunities Instead: Build ongoing relationships

Purchase includes:

  • Creating Positive Impressions DVD (6 Minutes)
  • PDF on each DVD with:
    - Discussion Questions
    - Activities
    - Handouts
    - PowerPoint slides

Part of the Cutting Edge Communication series!

This program is part of the Cutting Edge Communication series which is a powerful training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. The series follows ten characters through a landscape of social faux pas, insult and embarrassment. This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won't forget!

This is available as part of

Cutting Edge Communication
Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. Whether you are interested in improving your organization’s culture or the ability to make a good impression, work together as a te... read more
DVD style course with completion certificate only
Topics
Customer Service
Sales Training
Uses
Retail Training
Entry Level Customer Service
Release Date
Jan 1, 2012
Video Running Time (minutes)
6:00
Producer
Seven Dimensions
Presentation Style
Dramatic Presentation
Course ID
00896

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