A Six Part Supervisory Development Series

Many research studies have shown that soft skills are as important as talent or technical know-how in supervising employees. They are also critical to an organization's productivity, success, and performance - even more so in a tough economy and a competitive business landscape. However, despite the clear importance of soft skills to organizations, not all supervisors receive enough training on the topic to build a strong skill set for managing employees.

The Supervisor on the Scene training series helps reverse this trend and offers how-to guides on six vital soft skills. This new six-part supervisor development series features the following training programs:

• Supervisor on the Scene: Communication explores the need to plan the message; choose the best way to deliver it; deliver it properly; and solicit feedback.
• Supervisor on the Scene: Conflict Resolution examines the tasks of supervisors in resolving conflicts: from identification of facts to compromise and collaboration.
• Supervisor on the Scene: Coaching for Performance shows supervisors how they can create a positive and productive environment, and how to give constructive feedback.
• Supervisor on the Scene: Decision Making helps supervisors make sound, solid decisions by gathering information; developing alternatives; selecting the best option; and following up.
• Supervisor on the Scene: Meeting Effectiveness stresses the need to plan the meeting and execute it to ensure that it is timely, productive, and effective.
• Supervisor on the Scene: Training Job Skills offers four basic principles that should guide any training endeavor: preparation, presentation, performance trial, and follow through.

Each program in the Supervisor on the Scene Series follows two supervisors who encounter typical workplace concerns and take the corresponding steps to address them. It describes step by step guidelines on a specific soft skill and shows how each can be applied to help improve efficiency, raise morale and enhance productivity.

Purchase Includes:

• Supervisor on the Scene: Communication DVD (13 Minutes)
  - Leader's Guide
  - PowerPoint
• Supervisor on the Scene: Conflict Resolution DVD (11 Minutes)
  - Leader's Guide
  - PowerPoint
• Supervisor on the Scene: Coaching for Performance DVD (13 Minutes)
  - Leader's Guide
  - PowerPoint
• Supervisor on the Scene: Decision Making DVD (12 Minutes)
  - Leader's Guide
  - PowerPoint
• Supervisor on the Scene: Meeting Effectiveness DVD (8 Minutes)
  - Leader's Guide
  - PowerPoint
• Supervisor on the Scene: Training Job Skills DVD (12 Minutes)
  - Leader's Guide
  - PowerPoint