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Unlock four simple principles of effective communication.

Classrooms, marriages, the public sector, and the workplace - there's no place where we don't seem to need more and better communication. It is a big part of our success in anything, including business and leadership. But why is it so hard? For one thing, there are different kinds of communication and communication techniques have evolved with technology. And when you're the supervisor, it's twice the challenge.

Show supervisors four simple principles of effective communication with the Supervisor on the Scene Communication program:

  • Plan: Identifying the message and its purpose
  • Select: Choosing the appropriate means of communication
  • Deliver: Dos and don'ts in relaying the message
  • Respond: Solicit feedback and respond accordingly

The Supervisor on the Scene Communication training program explores the need to plan the message; choose the best way to deliver it; deliver it properly; and solicit feedback.

Purchase Includes:

  • Supervisor on the Scene: Communication DVD (13 Minutes)
  • Leader's Guide
  • Power Point

This program is part of the Supervisor on the Scene Series

Each program in the Supervisor on the Scene Series follows two supervisors who encounter typical workplace concerns and take the corresponding steps to address them. It describes step by step guidelines on a specific soft skill and shows how each can be applied to help improve efficiency, raise morale and enhance productivity.

This is available as part of

Supervisor on the Scene Series
The Supervisor on the Scene training series offers how-to guides on six vital soft skills: Communication, Conflict Resolution, Coaching for Performance, Decision Making, Meeting Effectiveness and Job Skills.
A Six Part Supervisory Development Series Many research studies have shown that soft skills are as important as talent or technical know-how in supervising employees. They are also critical to an organization's productivity, success, and performance - even more so in a tough economy and a competitiv... read more
Topics
Leadership and Management
Meeting Openers & Meeting Management
HR and Workplace Issues
Uses
Communication
Release Date
Jan 1, 2013
Video Running Time (minutes)
13:00
Producer
Coastal
Course ID
01124

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