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Every workplace, no matter how successful, has to deal with difficult situations. But what are the most effective ways of responding to employee issues? This presenter-led training program guides audiences through a range of dramatic scenarios, including interviews with key characters who describe their thoughts and feelings as the story unfolds.
Meeting Management Challenges 1 is an ideal resource for any business or manager wanting greater insight into their employees and the various strategies for dealing with difficult situations. Learning points include posting inappropriate information on social media Web sites, breaches in confidentiality, covering up mistakes, downturns in performance, and workplace bullying.
Viewable/printable educational materials are available online. (11 minutes) #49955