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Undeliverable: E-mail Etiquette for Today's Workplace
Help your employees master Email Customer Service; an increasing number of customers prefer email contact over telephone contact. However, many of these customers are dissatisfied with the service they receive via email.
Help your employees master Email Customer Service; an increasing number of customers prefer email contact over telephone contact. However, many of these customers are dissatisfied with the service they receive via email. If your company does not have a comprehensive email training program or even a ... read more
Digital Media for Business Marketing Series
This timely two-part series will show viewers how to put online and mobile media to work expanding and enhancing customer/company relationships.
Digital technology has transformed the way companies use traditional media such as TV, radio, and print while simultaneously introducing Web sites, social media platforms, and mobile apps to the marketing mix. This timely two-part series will show viewers how to put online and mobile media to work e... read more