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Carol returns from holidays to discover that Marcus promoted Carlos to receptionist and hired Tammy in accounting, and neither speaks much English. Marcus is very proud of the added ‘diversity’, while Carol is very concerned about Carlos being the first point of contact and ‘face’ of the company. Marcus believes that diversity of culture is important and they should be able to help the newcomers adapt.
Carol prepares Tammy and Carlos for Serena’s imminent arrival from head office, but uses lots of expressions they do not understand. Serena arrives and is shocked by their lack of minimum English, but decides that the company will assist them with their English so they can add value to the company as employees fluent in Spanish and Chinese.
Appreciating Diversity Program Highlights:
- DON’T discriminate
- INSTEAD: Be open to everyone
- DON’T make disrespectful remarks
- INSTEAD: Think before you speak
- DON’T focus on differences
- INSTEAD: Appreciate other cultures
- DON’T assume limitations
- INSTEAD: Make everyone feel welcome
Our world is interesting and diverse. Diversity brings new perspectives.
- Appreciating Diversity DVD (9 Minutes)
- Support Materials on each DVD:
- Discussion Questions
- PowerPoint Slides
Part of the Cutting Edge Communication series!
This program is part of the Cutting Edge Communication series which is a powerful training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. The series follows ten characters through a landscape of social faux pas, insult and embarrassment. This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won't forget!
WARNING - These videos are designed to provoke discussion and response. They are contemporary, fast paced, short, character driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, reacting to the behaviors on screen, we can use these strong feelings and thoughts to develop a clearer shared view of how we want to behave, how we manage these situations, and how we want our team to behave and respond.
Whilst some people find them insensitive or outrageous, the vast majority of viewers and users have found them refreshing, stimulating and great for getting energy and enthusiasm back into learning.