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Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying everyone will be judged on who offers the most support to Tammy. People offer various forms of support and the outcome results in more winners and losers than expected. Marcus feels everyone is a winner.

In a team meeting Marcus asks what it means to be supportive and people offer definitions. Marcus creates an award for the most supportive person each month and it is clear that the person he feels needs the most support is Tammy. Different members of the team are then shown being supportive to Tammy in a number of ways, some more successful than others.

Tammy discusses with Steve her difficulties in dealing with Sanjay and he tells her a good way of looking at fear. Marcus makes some strange awards at the end of the month. Tammy is invited to say who she felt was the most supportive. Marcus feels everyone is a winner, and Carol later rewards a true winner.

Supporting Others Program Highlights:

  • Don’t ignore someone who needs help
    - INSTEAD: Be someone who offers help
  • Don’t focus only on your needs
    - INSTEAD: Make others feel special
  • Don’t be selfish with your skills
    - INSTEAD: Coach others to be independent
  • Don’t expect rewards
    - INSTEAD: Show humility and enjoy giving

Being supportive is an essential skill for teams. It takes very little effort to show support.

Purchase includes:

  • Supporting Others DVD (9 Minutes)
  • Support Materials on each DVD:
    - Discussion Questions
    - Activities
    - Handouts
    - PowerPoint Slides

Part of the Cutting Edge Communication series!

This program is part of the Cutting Edge Communication series which is a powerful training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. The series follows ten characters through a landscape of social faux pas, insult and embarrassment. This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won't forget!

WARNING - These videos are designed to provoke discussion and response. They are contemporary, fast paced, short, character driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, reacting to the behaviors on screen, we can use these strong feelings and thoughts to develop a clearer shared view of how we want to behave, how we manage these situations, and how we want our team to behave and respond.

Whilst some people find them insensitive or outrageous, the vast majority of viewers and users have found them refreshing, stimulating and great for getting energy and enthusiasm back into learning.

This is available as part of

Cutting Edge Communication
Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. Whether you are interested in improving your organization’s culture or the ability to make a good impression, work together as a te... read more
DVD style course with completion certificate only
Topics
Customer Service
Uses
Internal Customer Service
Video Running Time (minutes)
9:00
Captioning
Closed Caption
Producer
Seven Dimensions
Course ID
01237