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Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team activities and events. Carol ignores Sherry and her induction of Tammy and Carlos is patronizing and demeaning. Meanwhile Alex and Michael help Tammy and Carlos to feel welcome and learn some basic expressions, whilst Casey goes out of her way to make Sherry feel appreciated and valued.
Sherry the new girl is located at the bottom of the stairs and while trying to be positive she feels completely overlooked. Alex tries to make Tammy feel welcome and to assist her understanding of basic phrases, while Michael does the same for Carlos. Meanwhile Carlos, whose English skills are better than Tammy, tries to help her with basic phrases.
Carol gives Carlos and Tammy a training session, but is patronizing and dismissive, using words and phrases they both struggle to understand, making Tammy and Carlos feel quite devalued. Sherry in the meantime feels completely disconnected from the rest of the staff and excluded from all sorts of activities. Casey goes out of her way to visit Sherry several times a day to make her feel welcome, appreciated and valued.
Welcoming New People Program Highlights:
- Don’t ignore new people
- INSTEAD:Be sociable and warm
- Don’t overlook needs
- INSTEAD: Anticipate and respond to needs
- Don’t patronize or cause discomfort
- INSTEAD: Explain and invite discussion
- Don’t focus on negatives
- INSTEAD:Build a positive culture
Early days in a new job have a big impact. A warm friendly start makes all the difference.
- Welcoming New People DVD (7 Minutes)
- Support Materials on each DVD:
- Discussion Questions
- PowerPoint Slides
Part of the Cutting Edge Communication series!
This program is part of the Cutting Edge Communication series which is a powerful training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. The series follows ten characters through a landscape of social faux pas, insult and embarrassment. This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won't forget!
WARNING - These videos are designed to provoke discussion and response. They are contemporary, fast paced, short, character driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, reacting to the behaviors on screen, we can use these strong feelings and thoughts to develop a clearer shared view of how we want to behave, how we manage these situations, and how we want our team to behave and respond.
Whilst some people find them insensitive or outrageous, the vast majority of viewers and users have found them refreshing, stimulating and great for getting energy and enthusiasm back into learning.