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Let’s face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.
Effective coaching is the single most important factor in employee development today. Courage 2 Coach turns common sense into common practice with a four-step process that can be applied to any employee performance situation. Based on the national best-selling video program, The Courage to Coach, the completely updated video - Courage 2 Coach provides hands-on workshop activities and a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
An inherent part of being a manager or supervisor is dealing with tough employee situations. Sometimes it just seems easier to ignore the problem, rather than take the time and courage to confront the situation and get the employee back on track. The Courage 2 Coach training program outlines a specific four-step process for coaching that will work in any employee performance situation. It begins with a critical first step—call it like you see it. You will also learn how to reach an agreement on the problem, develop an action plan for correcting the problem and follow up with the employee.
Learning Point Highlights:
- Increase manager effectiveness
- Enhance employee job satisfaction
- Minimize potential lawsuits
After completing the Program, managers/supervisors will be able to:
- Start a coaching conversation
- Coach an attitude problem
- Coach an employee who won’t take you seriously
- Ask a good performer to do more
- Document actions with an employee who’s not getting the message
Great for Training On:
- Supervision/Management Skills
- Performance Management
- Performance Appraisals
- Communication Skills
Courage 2 Coach Includes:
- Courage 2 Coach DVD (19 Minutes)
- Leaders's Guide