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Creating an inclusive environment in the workplace can be a challenge. Employees sometimes clash and don’t work together as well as they should, even when they come from the same background. Add differences to the mix and this friction can get even worse, damaging teamwork and hurting the productivity of the group as a whole.
Fortunately, there are specific skills that can help us smooth workplace interactions and resolve issues that might come up, whether they involve ethnicity, age, gender, sexual orientation, disabilities or anything else that makes people feel different. Employees learn how to:
- Overcome resistance
- Welcome newcomers
- Make small gestures of support and acceptance
- Meet in the middle
- Look for opportunities to connect
These skills make it easier for everyone to be more open, more respectful in our behavior, and more willing to help others get the job done.
Filmed on location in a variety of settings, from healthcare to manufacturing, Diversity and Inclusion A Step-by-Step Guide for Employees features dramatic scenes, first-person interviews, and research grounded in scientific studies that both provide new information and model the kind of behavior that contributes to a more positive workplace—for everyone.
- Diversity and Inclusion: A Step-by-Step Guide for Employees DVD (20 Minutes)