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Casey is on strike, the union and managers are supportive, until they see her motives.

Tammy isn’t sure how she feels about striking over pay and conditions. Collective bargaining, as Carol points out, is when employers and employees meet to discuss the terms of their collective agreement. Marcus tries to persuade Serena that the collective agreement for Cutting Edge staff is fair; however Serena is unconvinced noting that there is a picket going on. They realize that Casey is picketing Cutting Edge because Marcus and the staff forgot the anniversary of her pet ferret’s death. Marcus and Serena call staff together to discuss the problem, with the aim being communicate, not escalate. Meanwhile Carlos practices bargaining for better work conditions with Sanjay (Dion). Marcus placates Casey by promising that the office will henceforth commemorate Hercules’ life.

This is available as part of

Cutting Edge Communication
Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. Whether you are interested in improving your organization’s culture or the ability to make a good impression, work together as a te... read more
DVD style course with completion certificate only
Release Date
Jan 1, 2016
Video Running Time (minutes)
8:00
Lead Distributor
Enterprise Media
Producer
Seven Dimensions
Course ID
CEC68

Guides & Workbooks

Description
Guide
PowerPoint

Only preview versions of handouts can be viewed without a license.