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On Demand

One Year

plays $69.00

About

Henry Clay said that "Courtesies of a small and trivial character are the ones which strike deepest in the grateful and appreciating heart." Remember, people remember the small stories and small things. That's all you have to say about service!

This is available as part of

Little Big Things: Service
Tom will help you and your teams organizationally attack, dismantle, and rebuild how you view the service you provide to your customers.
The Little BIG Things with Tom Peters We are very excited to announce the release of our new Tom Peters program titled The Little BIG Things!The Little BIG Things contains 91 individual (2 to 3 minute) segments of Tom telling stories and reminding us of what you as a manager, leader and employee nee... read more
Video Running Time (minutes)
2:10
Lead Distributor
Enterprise Media
Producer
Enterprise Media
Course ID
LBT038