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Results: 1 - 12 of 1,172

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1 on 1 - Informal Employee Performance Review
Employees desire performance feedback from their supervisor; not just a "good job" or "you can do better" every now and then; informal or formal, we all want meaningful and cyclical appraisal.
Employees desire performance feedback from their supervisor; not just a "good job" or "you can do better" every now and then; informal or formal, we all want meaningful and cyclical appraisal. How many things can you do as a manager that will produce measurable improvement in employee performance an... read more
DVD style course with completion certificate only
10 Vital Rules for Giving Incredible Speeches and Why Theyre Irrelevant
Tom Peters tackles the fear of public speaking with instruction and tips on how to relax and overcome the obstacles.
Once a year, Toastmasters International gathers its representatives from chapters around the world to present its prestigious Golden Gavel Award. In 1990, the award went to Tom Peters, certainly one of the most requested speakers in the business world. In accepting the award, Peters addressed the au... read more
DVD style course with completion certificate only
The 19 E's of Excellence
Tom lists 19 words that encompass "Excellence"
DVD style course with completion certificate only
20x12=240 - Lunch Opportunities
20x12=240. 240 is the number of potential useful opportunities to connect with someone in your organization. Use it to build relationships. Use it to mend relationships. Use it to Connect with people. It's a powerful tool.
DVD style course with completion certificate only
The 3 H's
Tom describes the extraordinary leadership talents of Howard Schultz, Conrad Hilton and Herb Kelleher. Treat employees like customers, stay in touch, sweat the details, it's always about people.
DVD style course with completion certificate only
3 Minute Apologies
Think about setting aside some time for three minute calls. Tom believes nothing is more powerful (and difficult) than apologies. If you fail to do this, it can set of a downward spiral. If you do it, it can create a virtuous spiral.
DVD style course with completion certificate only
The 3 Most Important Words
It may be hard to say, but here are the three most important words for any leader, "I don't know!" Use them. Managers aren't hired because they have the answers. They're hired because they can find people with the answers.
DVD style course with completion certificate only
The 3 R's of Sustainability
Reduce, Reuse, Recycle! The 3 R’s of Sustainability is the starting point for every organization that seeks to reap the financial, social, and economic benefits associated with adopting environmentally friendly policies and practices.
Reduce, Reuse, Recycle! The 3 R’s of Sustainability is the starting point for every organization that seeks to reap the financial, social, and economic benefits associated with developing and adopting environmentally friendly policies and practices. Not only does adopting sustainable practices have ... read more
30 Ways to Make More Time
Managing Your Time Effectively Most people may think they are efficient. But unless they know how to manage their time, it’s unlikely they will ever be fully effective.
Managing Your Time Effectively Most people may think they are efficient. But unless they know how to manage their time, it's unlikely they will ever be fully effective. Poor time management can also have a knock-on-effect on their colleagues or team they work with.Show participants when and where ti... read more
DVD style course with completion certificate only
The 4 Most Important Words
As a leader, you don't know everything,. Remember (and use) these four words and you will benefit enormously. The words are, "What do you think?"
DVD style course with completion certificate only
5 Questions Every Leader Must Ask
Engaging Your Team to Achieve Any Goal Today’s leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. This program illustrates how solutions can easily present themselves when leaders ask team members the right questions.
Engaging Your Team to Achieve Any Goal Today's leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. But leadership doesn't have to be so stressful.This program illustrates how solutions can easily present themselves when leaders ask team members ... read more
50 Ways To Keep Your Customers
50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.
We have said it before and we will say it again: like it or not, customer service is the competitive battleground for any - and every organization. Buying decisions in many cases will be made not only on the quality of the product but on the quality of the customer service. So, regardless of your jo... read more
DVD style course with completion certificate only