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An ADA Customer Service Course for Employees from McGuire Associates
The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.
If you have customers with disabilities then this training program is a must see for every employee. An ADA Customer Service Course for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. An ADA Customer Service C... read more
Video course with post-test
Customers with Disabilities: Delivering Excellent Service
The goal of this disability training program and video is simple: it will help every associate deliver the best customer service to people with disabilities. Includes post viewing quiz and trainers guide.
If you have customers with disabilities then this training program is a must see for every employee. Customers with Disabilities: Delivering Excellent Service is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. Customers wi... read more
Featured Programs
Interactive course with lessons, pre-test, and post-test
Diversity: Creating Success for Business and People - Module 1
The first module in the innovative series "Diversity: Creating Success for Business and People" focusing on sexual harassment, gender discrimination and the hiring and promotion of people with disabilities.
Diversity: Creating Success for Business and People is unlike any other diversity training program you’ll find on the market today. Why? Because this series is a complete package that includes video vignettes, transcripts, key learning points, in-depth debriefing processes, important reference infor... read more
Muppets - Break'N The Rules
There are few things more frustrating than trying to reason with an over zealous legal department. How can you appease the legal eagles in the company? Find out in this brief "brief."
Muppet Meeting Opener There are few things more frustrating than trying to reason with an over zealous legal department. Case in point:This poor executive seems to be courting disaster by announcing the coffee break. "You can't just say hot coffee" mutters the attorney, "think of the legal ramificat... read more
DVD style course with completion certificate only
