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Little Big Things: Service
Tom will help you and your teams organizationally attack, dismantle, and rebuild how you view the service you provide to your customers.
The Little BIG Things with Tom Peters We are very excited to announce the release of our new Tom Peters program titled The Little BIG Things!The Little BIG Things contains 91 individual (2 to 3 minute) segments of Tom telling stories and reminding us of what you as a manager, leader and employee nee... read more
Social Investment
Part of The Happiness Advantage training program. Social Investment will teach you how to use your social support to get you through stressful situations.
Part of The Happiness Advantage training program. Many people tend to keep to themselves when faced with stress. However, this is one of the worst things you can do! The best predictor of happiness is social support. Capitalizing on social relationships actually increases happiness and productivity.... read more
DVD style course with completion certificate only
Spread Good Vibes
At the company Life is good, "Spread Good Vibes" means delivering great customer service - internally and externally.
The team at Life is good thinks that spreading good vibes is an important part of their success. What does "spread good vibes" mean? It means delivering great customer service. It means treating your fellow workers with respect and making each day special. It means giving back to your community.... read more
DVD style course with completion certificate only
Transforming the Government Way at The Defense Personnel Support Center
In this program, you'll see how DPSC's employees led the revolution to modernize its antiquated procurement practices by imitating, and, then in some cases, surpassing, the standards of customer service and just-in-time inventory management developed by the private sector. Another innov
The Defense Personnel Support Center provides food, medical supplies, and clothing to the U.S. military. In this program you will see how DPSC has transformed an obsolete procurement and storage system into a business operation that would be the envy of many modern organizations. You'll learn how th... read more
