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Results: 1 - 12 of 43

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Building Teams In The Global Marketplace
Overcoming Cultural Conflicts in the European Community Program #20 of the Building A Diverse Workforce For The Global Millennium Series. In this scenario, you will see how communication can break down and be misinterpreted.
Overcoming Cultural Conflicts in the European Community A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed! Now, we can offer you a follow-up series from the same c... read more
DVD style course with completion certificate only
Communication Breakdown
Communication problems can have a devastating role in undermining our success. Equip your employees to prevent a Communication Breakdown at work!
Communication is the foundation for everything we do in the workplace. It happens every day, all the time. It follows, then, that communication problems can have a devastating role in undermining our organizational success. And yet, most employees never receive training in the development of their c... read more
Communication Nightmares: Solutions to Your Top Communication Problems
Communicating with coworkers can sometimes be…a nightmare! Communication Nightmares shows specific examples of how to turn that challenging situation into an effective conversation.
Communicating with coworkers can sometimes be… a nightmare! Communication Nightmares shows specific examples of how to maintain a conversation with someone who is defensive, a poor listener or a discussion dominator.Turn that challenging situation into an effective conversation! Participants will le... read more
Communication Skills - What Everyone Needs to Know
In the Communication Skills - What Everyone Needs to Know training video, you’ll learn practical techniques to improve all your communication skills - written, oral, electronic, and face-to-face.
Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. But too often we forget the fundamentals as we rush to complete more work in less time. In the Communication Ski... read more
DVD style course with completion certificate only
Communication Skills That Build Winning Relationships
Are underdeveloped communication skills holding YOU back? Learn key skills to improve your communication. Learn to use the BE-DO-ACHIEVE-NEW-BE cycle to build up internal communication
Are underdeveloped communication skills holding YOU back? One of the biggest mistakes we make each day at work and in our homes is to under estimate the power of communication. We simply take for granted that communication really is a tool, and that it can help make or break us. This training progra... read more
DVD style course with completion certificate only
Cross-Cultural Communication
Part of the Service Impact Series Bridge cultural and communication differences with the universal language: great service!
Part of the Service Impact Series Bridge cultural and communication differences with the universal language: great service! In Part 1, service representative Valerie receives a call from Lois, a customer from another culture. Valerie speaks quickly and uses slang, frustrating Lois and losing her as ... read more
DVD style course with completion certificate only
Demonstrating Emotional Intelligence
Understand how our emotions are passed from one person to another almost like the common cold.
With the Demonstrating Emotional Intelligence training program,you will learn the subtle art of reading facial expressions and understand how our emotions are passed from one person to another almost like the common cold. Learn how "feel good" chemicals in the brain help you sync up with others and ... read more
DVD style course with completion certificate only
Dialogue: Now You're Talking - The Series
This award winning series examines how we can surface the often unspoken assumptions, in ourselves and in others, that can stand in the way of effective organizational communication.
How should we communicate in a world where differences in perspective, experience, job function, culture, gender, age, and a myriad of other factors often lead to distrust, misunderstanding and reduced productivity? Through a series of short dramatizations this unique series explores the rules and t... read more
Disbanding The Good Old Boy Network
The Inclusive Vs. Non Inclusive Organization Program #8 of the Building A Diverse Workforce For The Global Millennium Series. Many times, new employees, especially those who are different, are not properly introduced and mentored into the o
The Inclusive Vs. Non Inclusive Organization A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed! Now, we can offer you a follow-up series from the same company, ARM... read more
DVD style course with completion certificate only
Embracing New Ideas
Marcus encourages the group to share new ideas but nobody likes his idea.
Marcus encourages the group to share new ideas but nobody likes his idea. Don’t: Assume your ideas are best Instead: Be open to everyone Don’t: Accuse others of stealing ideas Instead: Compliment and share Don’t: Criticize Instead: Listen and discuss Don’t: Sit in good ideas Instead: Voice ideas so ... read more
DVD style course with completion certificate only
Explaining Skillfully
The art of explaining concepts and information is covered in four key steps about engagement, structure, maintaining interest and ensuring understanding. 
The art of explaining concepts and information is covered in four key steps about engagement, structure, maintaining interest and ensuring understanding. While Carol is impatient and patronizing with new starters, others like Sam, Alex, Steve and Michael are more patient and creative in ensuring the... read more
DVD style course with completion certificate only
The Four Styles
Do you want to be a better communicator? You’re not alone if you’ve ever had a tough time getting through to someone. One of the biggest problems in business today is getting along with and communicating with others.
Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone.One of the biggest problems in business today is getting along with and communicating with others. And it's one of the top reasons why most people are limited in their relationships a... read more
DVD style course with completion certificate only