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Healthcare Training Videos and DVDs
Training videos for healthcare organizations, with a special focus on customer service, compliance and workplace issues.
Results: 1 - 12 of 21
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Beyond Words: Customer Service and Sales Series
Are you ready to take your organization to the next level of sales and customer service? Learn to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication.
Are you ready to take your organization to the next level of sales and customer service? In this 2-part video series, you will learn how to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication. This can be achieved by understa... read more
Featured Programs
DVD style course with completion certificate only
The Big Finish - Closing The Sale
Fern Bratten uses humor and personal stories to teach sales skills. In this third program in her 3-part series, she gives lessons for closing the sale.
There is no doubt that the hardest job that a sales professional has is overcoming objections and closing the sale. In this program, Fern Bratten uses humor, great examples, and concrete tools to close the sale. Fern opens with a motivational message about the customer - and how we should be gratefu... read more
DVD style course with completion certificate only
Customer Service Training Combo Package
Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library. Get six best selling customer service training DVDs for $995.
Provide your team with the optimal resource for delivering and reinforcing exceptional customer service. This combo includes the best selling programs on service from Stew Leonard, Janelle Barlow, John O'Hurley, and others. Save $2,210 over the individual DVD prices when you purchase The Customer Se... read more
Falling Up
Part of The Happiness Advantage training program. With Falling Up, you can turn even the most pessimistic workers into low-level optimists!
Part of The Happiness Advantage training program. With Falling Up you can turn even the most pessimistic workers into low-level optimists. Shawn’s research shows that optimistic salespeople made 37% more sales than pessimistic salespeople. Your mindset is a powerful indicator for future success. Sim... read more
DVD style course with completion certificate only
In An Instant - Volume 2: Sales, Hiring and Management
Short training videos to help you learn how to manage time, run a meeting, and sell more effectively. Also, learn skills for hiring and terminating employees... In An Instant!
We know you just don't have the time to read all the articles and business books to solve every business problem. Noted industrial psychologist, Dr. Anthony Salemi has developed this In An Instant series to help you solve these problems. How to be an effective time-manager: Learn habit to set goals... read more
DVD style course with completion certificate only
In Search of Excellence with Tom Peters
The In Search of Excellence DVD is one of the all time classic training films. Case studies from Disney, 3M, Stew Leonard’s, North American Tool & Die, and others give insights into excellence and customer service.
Motivate your employees to be more innovative, responsive and committed than ever before! The In Search of Excellence video is one of the best selling training programs of all time. As you watch this intriguing and inspiring program - Tom Peters and Bob Waterman are your hosts and guides for a far-... read more
Featured Programs
DVD style course with completion certificate only
It's Show Time!
It’s motivational! It’s fun to watch! It’s about customer service and attitude! It’s a best seller! It’s Showtime!
It's Show Time! is a look at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognized as a leader in service. In the program, you'll witness how success has to do with consistent excellence-the ability to inspire hundreds of team membe... read more
DVD style course with completion certificate only
Life is good ...and work can be too!
Learn how to inspire employees, improve attitude, and deliver great customer service in this high-energy, motivational training program that profiles the company Life is good.
Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service? Imagine that you can bring these ideas to your workplace...You can! "Life is good and work can be to... read more
DVD style course with completion certificate only
Muppet Meeting Video Sales and Service Combo
A Muppet Meeting Opener DVD featuring 15 of the Muppet Meeting Videos on Sales & Service. Includes the best-selling Sell! Sell! Sell! and Win! Win! Win!.
Muppet Meeting Opener Looking for a good value for your money? The Muppets Sales and Service Combo contains 15 Muppet meeting films, including the best-selling Sell! Sell! Sell! and Win! Win! Win!, all on one DVD. The films on this Muppets Combo can be used for a variety of purposes, including meeti... read more
Muppets - Sell! Sell! Sell!
The Muppets Sell Sell Sell is the most popular Muppet Meeting Opener. The title of this motivational "tour de farce" says it all. A rousing way to open or close any meeting, reminding the audience how all business is based on selling!
Muppet Meeting Opener The Muppets Sell Sell Sell is the most popular Muppet Meeting Opener. The title of this motivational "tour de farce" says it all. A rousing way to open or close any meeting, reminding the audience how all business is based on one thing - selling. The Muppets Sell Sell Sell - wh... read more
Featured Programs
DVD style course with completion certificate only
Sales 101: Finding the Itch - Barkles Meeting Video
In this funny sales meeting video, you'll see how to overcome objections and really connect with the customer... and close the sale!
Meet the Barkles... our new canine companions who will get your team howling with laughter. You'll love the fun and humor as they motivate your team to higher levels of success. If Freda can do it, you can, too! In this funny sales meeting video, you'll see how to overcome objections and really ... read more
DVD style course with completion certificate only
Sales Motivation and Results Today - S.M.A.R.T.
Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to be successful at selling. Learn four critical selling skills in order to optimize success.
Part of the Winning Coaches Series Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to be successful at selling in this fast-paced training program. These coaches have an amazing track record of success. Now you can take their core lessons and apply them ... read more
Featured Programs
DVD style course with completion certificate only
