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Results: 1 - 12 of 16

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Back to the Basics: A Five-Part Series on Business
Back to the Basics is a five-part series designed to introduce young adults to the work world. Learn problem solving, conflict resolution and etiquette, communication skills, stress management, and professional image.
Back to the Basics is a five-part series designed to introduce young adults to the work world. The Back to the Basics training series addresses the issues of problem solving, conflict resolution and etiquette, communication skills, stress management, and professional image. Specialists in career pla... read more
The Basics of Business Etiquette
Knowing the right things to do and say at work and in work-relad social settings can make a tremendous difference in helping you and your company reach its goals.
The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your c... read more
DVD style course with completion certificate only
Communication Lab 2.0
When Email Just Isn't Enough In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!
When Email Just Isn't Enough Have you ever sent an e-mail to a customer notifying them that there was a problem? If so then you know it can often engender a nasty response or an angry phone call. Communication blunders are common in the workplace and they can impact your business and your customers.... read more
DVD style course with completion certificate only
Diversity and Inclusion: A Step-by-Step Guide for Employees
Filmed on location in a variety of settings, from healthcare to manufacturing, Diversity and Inclusion A Step-by-Step Guide for Employees features dramatic scenes, first-person interviews, and research grounded in scientific studies.
Creating an inclusive environment in the workplace can be a challenge. Employees sometimes clash and don’t work together as well as they should, even when they come from the same background. Add differences to the mix and this friction can get even worse, damaging teamwork and hurting the productivi... read more
Diversity and Inclusion: A Step-by-Step Guide for Managers
Filmed on location in a variety of settings, from healthcare to manufacturing, Diversity and Inclusion A Step-by-Step Guide for Managers features dramatic scenes, first-person interviews, and research grounded in scientific studies.
Assembling the right people for the right job is hard enough. But once you have your people in place, how do you get them to work together and form a cohesive team? This hands-on guide shows you specific steps you can take as a manager or supervisor to improve communication, minimize friction, and r... read more
Doing Business in Argentina
At the other end of the world, you'll discover an elegant country and a people fiercely proud of their rich European heritage. Your success depends on communication and international business etiquette.
At the other end of the world, you'll discover an elegant country and a people fiercely proud of their rich European heritage. Your success depends on communication and international business etiquette.To succeed in international business in Argentina, you need proper preparation. Failure to underst... read more
DVD style course with completion certificate only
Doing Business in Brazil
There is only one Brazil, and to succeed here you must open up to this country and its passionate people.
There is only one Brazil, and to succeed here you must open up to this country and its passionate people.To compete in South America's largest market, you need proper training; failure to prepare can lead to damaged relationships and lost business. The Doing Business in Brazil training program is an... read more
DVD style course with completion certificate only
Doing Business in Chile
Covers need-to-know best practices for doing business in Latin America: culture, communication, management, negotiation, international business etiquette training and more.
Covers need-to-know best practices for doing business in Latin America: culture, communication, management, negotiation, international business etiquette training and more.To survive in this dynamic, emerging market, it’s crucial to know Chilean customs and culture. The Doing Business In Chile video... read more
DVD style course with completion certificate only
Doing Business in Indonesia
With the world's fourth-largest population, Indonesia is market you can't afford to miss. But to succeed here - and avoid costly failure - you need proper preparation.
With the world's fourth-largest population, Indonesia is market you can't afford to miss. But to succeed here - and avoid costly failure - you need proper preparation. Doing Business in Indonesia is a complete training program and Indonesia business guide. It's loaded with Indonesian cultural facts,... read more
DVD style course with completion certificate only
Doing Business in Malaysia
To succeed in Malaysia - and avoid costly failure - you need proper preparation. Topics covered include culture, etiquette, communication, negotiation, management and more. 
To succeed in Malaysia - and avoid costly failure - you need proper preparation. Topics covered include culture, etiquette, communication, negotiation, management and more. Malaysia is increasingly important in business, from manufacturing to marketing. But to be profitable here - and avoid costly m... read more
DVD style course with completion certificate only
Doing Business in Mexico
Join us on an exciting visit to intriguing Mexico, where you'll gain valuable insight into this important market and its diverse people.
Join us on an exciting visit to intriguing Mexico, where you'll gain valuable insight into this important market and its diverse people.With Mexico playing a growing role in business today, it's essential to give your employees proper training to work effectively with Mexicans. Every day corporation... read more
DVD style course with completion certificate only
Doing Business in Singapore
To survive in Southeast Asia's business center, you need proper training. Topics covered include culture, communication, negotiation, management, international business etiquette training, and more. 
To survive in Southeast Asia's business center, you need proper training. Topics covered include culture, communication, negotiation, management, international business etiquette training, and more. To survive in global business in Singapore and Southeast Asia, it's essential to have the right skill... read more
DVD style course with completion certificate only