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Enterprise Media is your one stop solution for your training needs: including streamed learning, DVDs, USBs, and more.
Customer Service Videos and DVDs
Customer Service Training Videos and DVDs as well as streamed learning. Also programs on attitude and motivating customer service associates. This includes the "Fish Philosophy" programs.
Results: 1 - 12 of 12
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The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership
Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.
Great customer service comes from great people, but how do you hire, train, and retain the best people? More importantly, how do you get everyone to deliver the best service possible? In this program, Tom Peters will show you how great service happens. You will learn how The Container Store has deve... read more
DVD style course with completion certificate only
File 101: Building Teams for Success
Teams are critical in order for today’s excellent organizations to succeed. No one person can do it all. A well-constructed team with specific goals and guidelines is critical in today’s fast paced business environment.
Teams are critical in order for today’s excellent organizations to succeed. No one person can do it all. A well-constructed team with specific goals and guidelines is critical in today’s fast paced business environment. In Building Teams for Success, you will see how a team at Rubbermaid’s Little Ty... read more
DVD style course with completion certificate only
Its All In The Presentation
A Double Standard for Women? Program #15 of the Building A Diverse Workforce For The Global Millennium Series. Does your organization use different standards in evaluating male and female employees?
A Double Standard for Women? A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed! Now, we can offer you a follow-up series from the same company, ARMC. Building a Di... read more
DVD style course with completion certificate only
The Keys to Effective Supervision - How to Build a High-Performance Workforce
Develop the critical skills you need to be a truly effective leader: communicate with clarity, make effective and timely decisions, recruit, train, motivate and retain a successful workforce!
Whether it’s your first day as a supervisor or you’re a seasoned veteran, The Keys to Effective Supervision - How to Build a High-Performance Workforce training video will make you even better at your job. You’ll learn to develop the critical skills you need to be a truly effective leader—communicat... read more
Featured Programs
DVD style course with completion certificate only
Leadership: Influence, Incentives, and Knowledge - L.I.N.K.
In most of today’s organizations, authority is only one segment of a motivational formula used by the most effective leaders. Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden tell you how to be a successful leader!
Part of the Winning Coaches Series Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to be a successful leader in this fast-paced training program. These coaches have an amazing track record! Now you can take their core lessons and apply them to your job. ... read more
DVD style course with completion certificate only
Leading Positive Change
Part of The Happiness Advantage training program. Leading Positive Change is the perfect tool for leaders! Recognizing employees is critical, but you also have to learn how to give feedback in the most effective manner.
Part of The Happiness Advantage training program. Leading Positive Change is the perfect tool for leaders! Recognizing employees is the most important way to get them to enjoy their job. Praise is essential, but it is often misused. Shawn Achor explains how improve coaching and leadership skills. Le... read more
DVD style course with completion certificate only
Manager's Training Video Library
Improve your management team with the new Manager's Library. Comprised of 10 DVDs and 10 books, this library will help your managers get the needed jump on the competition.
Improve your management team with the new Manager's Library. Comprised of 10 DVDs and 10 books, this library will help your managers get the needed jump on the competition. Your cost $999.50! If you were to buy these programs individually the total would be $1,299.50. Buy the complete library and sa... read more
The New Supervisor: Skills for Success
This program will help you develop and improve your skills and make being a supervisor productive and enjoyable. Learn communication skills, leadership skills, decision making and more.
Whether this is your first day as a supervisor or you've been on the job for years, The New Supervisor Skills for Success will help you develop and improve your skills and make being a supervisor productive and enjoyable. This DVD training program will become your road map for developing the skills ... read more
DVD style course with completion certificate only
Succeed by Coaching
With this practical guide of do-it-now information you'll discover the essentials of coaching, including how to do it, when to do it, and why it is necessary in today's business world.
Do you want reduced costs and reduced employee turnover? Do you need improved quality and quantity of work by your staff to make your business grow? Do you desire improved employee problem-solving ability and increased likelihood that goals will be reached? Do you want enhanced employee growth? If t... read more
DVD style course with completion certificate only
TALENT! How To Win The Great War For Talent
The driving force of any business is TALENT - the employees! Tom Peters shares his lessons in this area with you in this video.
In today's new world of work, talent is your most valuable asset. You have to be able to recognize it, recruit it, and retain it. Tom Peters is a talent fanatic and in this must-have video he presents 10 vital lessons that will turn your company into an energetic, humming, happening talent magnet. K... read more
DVD style course with completion certificate only
Teamwork Across Generations - T.A.G.
The multi-generational workforce has led to a critical need: developing strategies that bridge gaps in experience and worldview. Learn management strategies from coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden.
Part of the Winning Coaches Series Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden provide insight into how to work successfully across generations. These coaches, have an amazing track record of success. Day in and day out, they have to deal with multiple generations ... read more
Featured Programs
DVD style course with completion certificate only
Winning Coaches Series
Looking to inspire a handful of executives? How about thousands of sales and customer relations representatives? Experience immediate and long-term results with The Winning Coaches Series of thought-provoking training and content.
Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden provide you and your team with insights on Sales, Innovation, Leadership, and Teamwork in this new series. These coaches have an amazing track record! Now you can take their core lessons and apply them to your job. Lookin... read more
Featured Programs
DVD style course with completion certificate only
