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Communication Lab 2.0
When Email Just Isn't Enough In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!
When Email Just Isn't Enough Have you ever sent an e-mail to a customer notifying them that there was a problem? If so then you know it can often engender a nasty response or an angry phone call. Communication blunders are common in the workplace and they can impact your business and your customers.... read more
DVD style course with completion certificate only
Your Words Matter
Social Media. Text Messages. Emails. It’s never been easier to communicate. And it’s never been more potentially hazardous.
Social Media. Text Messages. Emails. It’s never been easier to communicate. And it’s never been more potentially hazardous. Now there is a video that can help every employee understand and navigate these hazards. The Your Words Matter training program will help increase awareness of the importance o... read more
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Video course with post-test
