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In Search of Quality Volume 1: Quality Through People
Go on location to Wallace corporation and see how they improved quality, customer service and won the Malcolm Baldrige Award. Learn about empowerment, customer service and leadership.
Quality through People looks at the important role that the employees of the Wallace Company, a Malcolm Baldrige Award Winner, played in stimulating a quality-based corporate turnaround. Wallace changed from a rigid hierarchical organization into a model of teamwork and personal empowerment. Discove... read more
In Search of Quality Volume 2: Quality Through Systems
Learn how Motorola developed its quality program and set the initial standard of Six Sigma. See quality leadership and team processes in action.
Quality through Systems looks at Motorola, a Malcolm Baldrige Award Winner. Motorola’s most ambitious renewal strategy to date: total customer satisfaction through improved quality. The company’s five-year goal, Six Sigma, translates into reduced cycle time and near-zero defect quality - 99.9998% pe... read more
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In Search of Quality Volume 1: Quality Through People
Go on location to Wallace corporation and see how they improved quality, customer service and won the Malcolm Baldrige Award. Learn about empowerment, customer service and leadership.
Quality through People looks at the important role that the employees of the Wallace Company, a Malcolm Baldrige Award Winner, played in stimulating a quality-based corporate turnaround. Wallace changed from a rigid hierarchical organization into a model of teamwork and personal empowerment. Discove... read more
In Search of Quality Volume 2: Quality Through Systems
Learn how Motorola developed its quality program and set the initial standard of Six Sigma. See quality leadership and team processes in action.
Quality through Systems looks at Motorola, a Malcolm Baldrige Award Winner. Motorola’s most ambitious renewal strategy to date: total customer satisfaction through improved quality. The company’s five-year goal, Six Sigma, translates into reduced cycle time and near-zero defect quality - 99.9998% pe... read more
Business Excellence Training DVD Combo Package
Save $1,960 over the individual DVD prices with The Business Excellence Combo Package. You get five best-selling DVDs on excellence for $995!
See Excellence in action and gain insights from Tom Peters, Shawn Achor, and Bob Waterman. Save $1,960 over the individual DVD prices with The Business Excellence Combo Package. You get five best-selling DVDs on excellence for $995! Includes these top-selling Business Excellence training programs... read more
OXO Good Grips: Think Differently
See how OXO has used supply chains and built relationships with other companies to innovate themselves to the top of their industry. Tom Peters outlines five strategies for innovation from this case study.
Is it possible to revolutionize an industry thatss been around for centuries – and even gain huge market share? The answer is a definitive YES, especially if you are OXO Good Grips. Tom Peters takes you into a unique company – one where innovation, passion, and thinking differently are the key facto... read more
DVD style course with completion certificate only