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Truly FURRific Customer Service - Barkles Meeting VideoSome customers are difficult to please... but Ollie will show you how to deal with a difficult customer and deliver truly terrific customer service.Meet the Barkles... our new canine companions who will get your team howling with laughter. You'll love the fun and humor as they motivate your team to higher levels of success. Some customers are difficult to please... but in this funny meeting opener, Ollie will show you how to deal with a diff... read moreDVD style course with completion certificate only